Summary
Overview
Work history
Education
Skills
Timeline
pwb

Muhammad ruhul Amin

Bishops stortford,United kingdom

Summary

Reliable and motivated individual seeking career in restaurant management. Applies training and problem-solving mindset to all assigned tasks. Eager to help improve and develop customer experiences to increase revenue.

Talented leader offering over [Number] years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

[Job Title] with proven hospitality expertise to provide first-class customer experiences. Combines exceptional planning, strategy and leadership abilities to build successful service teams. History developing underperforming restaurants into reputable, profitable businesses.

Enthusiastic and energetic student with strong academic record and readiness to take on new challenges. Offers comprehensive education and excellent communication skills to learn quickly and support team. Thrives in fast-paced, busy environments.

Driven professional known for exceptional leadership and communication skills, combined with deep understanding of customer service and team management. Proven ability to streamline operations and enhance guest satisfaction, ensuring smooth daily functioning and welcoming environment. Committed to delivering outstanding results and fostering positive atmosphere in [Desired Position] role.

Overview

2
2
years of professional experience

Work history

Restaurant manager

Anwars exquisite indian cuisine
Bishops stortford, United kingdom
2023.09 - Current
  • Led by example in providing customers with attentive, professional restaurant service.
  • Negotiated with suppliers to obtain quality ingredients at excellent prices.
  • Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Developed, implemented and communicated business plans to promote profitable food and beverage sales.
  • Coordinated events and parties to increase restaurant revenue.
  • Prepared rotas to achieve stable coverage while minimising payroll costs.

Waiter

Le raaj
Durham, United kingdom
2022.09 - 2023.09
  • Polished glasses and cutlery to pristine standards.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
  • Greeted customers, presented menus and shared information about available special items.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.
  • Managed timing standards in food deliveries to minimise delays.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Accurately took orders, making menu recommendations as appropriate.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Practiced healthy and safety measures to comply with regulations.

Education

Diploma of Higher Education - Human Resources Management

Northumbria university
Newcastle
10.2022

Certificate of Higher Education - Education

Govt teachers training college
Sylhet
09.2018

Skills

  • Sales forecasting
  • Promotion and upselling techniques
  • Produce costings
  • Event planning and management
  • Customer engagement
  • Restaurant marketing strategies
  • Staff development and mentoring
  • Performance analysis
  • Strong work ethic
  • Food Hygiene
  • Stress management
  • Labour and food cost control
  • Wine pairing knowledge
  • Order delivery practices
  • Advanced culinary knowledge
  • Product quality review
  • Strategic planning
  • Waste reduction
  • Stakeholder engagement
  • Food plating and presentation
  • Decision making
  • Active listening

Timeline

Restaurant manager

Anwars exquisite indian cuisine
2023.09 - Current

Waiter

Le raaj
2022.09 - 2023.09

Diploma of Higher Education - Human Resources Management

Northumbria university

Certificate of Higher Education - Education

Govt teachers training college
Muhammad ruhul Amin