Muhammad Ehtisham Akhlaq
Southampton ,Hampshire
Summary
Dynamic professional with expertise in business strategy and customer relationship management, adept at driving product promotions and upselling initiatives. Demonstrates strong leadership and team coordination skills, empowering staff to achieve performance management goals. Utilises research and analytical skills to enhance customer relations and deliver results-driven solutions. Committed to leveraging data entry proficiency for optimising business operations.
Overview
5
5
years of professional experience
Work history
Practice Manager
Ladbroke Grove
London, Royal Kensington and Chelsea
2022.07 - 2024.08
- Managed staffing schedules, ensuring optimal coverage during peak times.
- Oversaw procurement of office supplies for smooth day-to-day operations.
- Developed comprehensive operational policies to ensure regulatory compliance.
- Coordinated staff training sessions to enhance skills and knowledge.
- Maintained optimum stock levels through careful inventory management.
- Monitored and evaluated performance of practice, suggesting improvements to save on operating cost.
- Evaluated resource and service use to maximise department productivity.
Administrative Manager
Hira school and College
Rawalpindi Pakistan, Punjab
2019.09 - 2020.09
- Supervised administrative work in School office and set goals for staff.
- Ensured smooth school operations by managing administrative tasks.
- Oversaw and trained clerical support staff to accomplish challenging objectives.
- Scheduled meetings, conferences and appointments.
- Sourced and ordered office supplies within allocated budget.
- Created expense reports with matching receipts.
- Facilitated staff training programmes to enhance professional development.
Education
MSc Management with human Resource - Human Resource
Bournemouth University
Poole 2024.09 -
Master of Arts - Marketing
University of Portsmouth
Portsmouth, PORBachelor of Business Administration - Finance
PMAS Arid Agriculture University Rawalpindi
PakistanSkills
- Business strategy
- Customer Relationship Management
- Product promotions
- Upselling expertise
- Research and Analytical skills
- Results driven
- Leadership and Team Coordination
- Performance Management
- Customer relations
- Data Entry
- Staff empowerment
Languages
English
Urdu
Hindi
Punjabi
Affiliations
- Human Resource Development
- SME Business Growth Strategies
- Customer Relationship Management
- Organisational Performance Improvement
Timeline
MSc Management with human Resource - Human Resource
Bournemouth University
2024.09 -
Practice Manager
Ladbroke Grove
2022.07 - 2024.08
Administrative Manager
Hira school and College
2019.09 - 2020.09
Master of Arts - Marketing
University of Portsmouth
Bachelor of Business Administration - Finance
PMAS Arid Agriculture University Rawalpindi