Muhammad Bilal Iqbal Bhatti
Merchandiser (Product Development)
Glasgow
Summary
Proactive Merchandiser with an experience of five years in a well-reputed textile company. Enjoy working with a team and can work alone as well when required. With excellent organisational and analytical abilities. Care about customer satisfaction and product quality and can accept challenging tasks to make positive changes. Hope to join a company that can offer opportunities while also providing room for professional development as time goes on.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Customer Care Assistant
Five Five Chipy Limited
Glasgow
01.2022 - Current
- Managed 50 customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
Deputy Manager Merchandising
Masood Textile Mills Private Limited
Faisalabad
06.2016 - 10.2021
- Managed effectively critical path for on time deliveries of orders
- Communicated regularly with offshore customers and suppliers
- Negotiated prices with suppliers to source fabric, trims, accessories
- Quoted prices and confirmed orders against negotiated prices
- Approved Lab dips, strike offs and size specs for sample and bulk
- Liaison daily with offshore suppliers for fabric, trims and accessories
- Built strong relation with all internal and external stake holders
- Grown up business by 25%
Education
Master of Science - Digital Marketing
University of The West of Scotland
Paisley, United Kingdom 09.2021 - 11.2022
MBA - Marketing
Government College University Faisalabad
Faisalabad, Pakistan 09.2012 - 02.2016
Skills
Communication
Additional Information
Post Study Work Permit. I'm allowed by UK government to work independently for any company.
Timeline
Customer Care Assistant
Five Five Chipy Limited
01.2022 - Current
Master of Science - Digital Marketing
University of The West of Scotland
09.2021 - 11.2022
Deputy Manager Merchandising
Masood Textile Mills Private Limited
06.2016 - 10.2021
MBA - Marketing
Government College University Faisalabad
09.2012 - 02.2016
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