Muhammad Basim Soomro
London,London
Summary
Dedicated professional with a strong foundation in customer service, logistics planning, and time management. Demonstrates exceptional communication excellence and strong empathy in all interactions. Committed to leveraging skills to enhance operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Delivery driver
Deliveroo
London
2018.10 - Current
- Improved client satisfaction by delivering packages promptly and accurately.
- Provided excellent customer service, enhancing company reputation.
- Coordinated delivery schedules for optimum time management.
- Handled fragile items carefully, resulting in zero damage complaints.
Retail store assistant
Nirala Sweets
London
2018.01 - 2018.09
- Replenished shelves frequently ensuring availability of products at all times.
- Achieved customer satisfaction by providing excellent service.
- Maintained clean, orderly shop floor to ensure pleasant shopping environment.
- Worked as part of a team to meet targets.
Grocery assistant
Daily Express
London
2017.08 - 2017.12
- Achieved customer satisfaction by providing helpful and friendly service.
- Maintained store cleanliness for a pleasant shopping environment.
- Ensured product freshness, rotated stock regularly.
- Assisted customers in locating items to enhance their shopping experience.
- Monitored inventory levels with routine checks.
Education
GCSEs - Commerce
Al-Hamd Academy
Karachi, Pakistan 2005.03 - 2007.08
Skills
- Strong empathy
- Communication excellence
- Customer Service
- Time Management
- Logistics planning knowledge
Affiliations
- Gardening
- Interacting with strangers
Timeline
Delivery driver
Deliveroo
2018.10 - Current
Retail store assistant
Nirala Sweets
2018.01 - 2018.09
Grocery assistant
Daily Express
2017.08 - 2017.12
GCSEs - Commerce
Al-Hamd Academy
2005.03 - 2007.08