Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Muhammad Arif Reza

Muhammad Arif Reza

London

Summary

Currently looking for a new and suitably challenging position within a dynamic, multinational organization, one which will make the best use of existing qualifications and experiences whilst enabling further personal and professional development.

Enjoys being part of a successful and productive team with strong leadership potential demonstrated in the most challenging working environments. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience
18
18
years of post-secondary education

Work history

Managing partner

Huddle Car Ltd
London, London
11.2019 - Current
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Directly involves Importing cars from Japan.
  • Established strong relationships with present & potential customers. stakeholders to enhance business credibility.

Private Hire Driver

Self Employed
London
01.2016 - Current
  • Driving around London with private hire apps such as Uber, Bolt, FreeNow & Ola.
  • Providing outstanding customer service with great Driver rating.

Department Manager

TESCO PLC.
01.2011 - 01.2016
  • Providing Shop standards for customers on a day-to-day basis.
  • Handling department staff’s rota, training, department upselling & working with other store Managers.
  • Provide outstanding green KPI percentage for Manager performance.

Assistant Manager

PRET A MANGER
01.2010 - 01.2011
  • Deliver the highest standards of customer service.
  • Responsible for ensuring that all customer service and food preparation areas are maintained under health, safety, and hygiene regulations.
  • Contribute directly to the branch winning several Mystery Shopper awards for outstanding service delivery.

Office Administrator

MECCA BINGO LTD.
01.2008 - 01.2010
  • Start as a Senior Team Member playing a key role in delivering high standards of customer service as well as undertaking administrative and data entry duties associated with the role.
  • Gain promotion to Office Administrator / Cashier responsible for all cash floats and the transfer and banking of monies.
  • Ensure accuracy and attention to detail when counting money and entering data into the company server.

Consultant

5AM, MARIBOR, SLOVENIA
01.2008 - 01.2008
  • Work in a team with involvement in SWOT analysis for a special segment of the UK market.
  • Review the potential of different companies and analyze competitor activities before determining the most effective business strategy for entry into the UK market.
  • Subsequently responsible for the preparation of a comprehensive marketing plan outlining definitive tasks and activities for the next three years.

Education

BA (Hons) Business Management -

Arden University
London
08.2023 -

Certificate in Higher Education, Skills for the workplace, Level 4 -

University of Wales Trinity Saint David
London
06.2022 - 06.2023

Masters in Business Administration, MBA -

University of Greenwich
London
09.2007 - 04.2019

Bachelors in Business Administration, BBA -

Darul Ihsan University
Bangladesh
01.2000 - 04.2005

Skills

  • Employee management
  • KPI management
  • Business administration
  • Problem-solving skills
  • Customer service
  • Customer-focused
  • Team building
  • Communication skills

Affiliations

  • Sports, DIY jobs, Cooking, Travelling.

Timeline

BA (Hons) Business Management -

Arden University
08.2023 -

Certificate in Higher Education, Skills for the workplace, Level 4 -

University of Wales Trinity Saint David
06.2022 - 06.2023

Managing partner

Huddle Car Ltd
11.2019 - Current

Private Hire Driver

Self Employed
01.2016 - Current

Department Manager

TESCO PLC.
01.2011 - 01.2016

Assistant Manager

PRET A MANGER
01.2010 - 01.2011

Office Administrator

MECCA BINGO LTD.
01.2008 - 01.2010

Consultant

5AM, MARIBOR, SLOVENIA
01.2008 - 01.2008

Masters in Business Administration, MBA -

University of Greenwich
09.2007 - 04.2019

Bachelors in Business Administration, BBA -

Darul Ihsan University
01.2000 - 04.2005

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Muhammad Arif Reza