Muhammad Adeel Arif
Birmingham,West Midlands
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Trading Assistant
Sainsbury's
Wellesbourne, Warwickshire
11.2023 - Current
- Handled multiple projects simultaneously demonstrating exceptional multitasking prowess.
- Coordinated with the sales team to effectively communicate client needs, improving customer satisfaction.
- Streamlined communication channels, fostering a more efficient working environment.
- Managed administrative tasks, ensuring smoother day-to-day operations within the trading department.
Accounts Manager
Snow Cool - lahore, pakistan
Lahore
12.2017 - 09.2023
- Managed payroll operations for team of employees
- Corresponded with clients to provide information, value and benefits of product and services
- Advocated for clients to improve buying experience
- Improved overall process for year-end inventory audits.
Training Coordinator
The University of Lahore - lahore, pakistan
Lahore
01.2015 - 09.2017
- Optimised quality of training content by incorporating input from subject matter experts
- Improved online training modules and boosted employee participation
- Evaluated costs of training programs and stayed within required budget
- Conducted corporate inductions for new starters, receiving positive feedback in satisfaction surveys.
Education
MS - Management and International Business
Birmingham City University
Birmingham, United Kingdom 09.2023 - 09.2024
Bachelor of Commerce - Management
University of the Punjab
Lahore, Pakistan 09.2013 - 09.2017
Skills
- MS Office
- Attention to detail
- Highly organized
- Communication
- Customer relations
- Cash handling
Certification
- Certificate of Participation in Trainer TECHNOSPARK in 2017 session
- Certificate of Participation in Awareness session on Islamic Banking & Finance in 2017 session
Languages
English
Urdu
Timeline
Trading Assistant
Sainsbury's
11.2023 - Current
MS - Management and International Business
Birmingham City University
09.2023 - 09.2024
Accounts Manager
Snow Cool - lahore, pakistan
12.2017 - 09.2023
Training Coordinator
The University of Lahore - lahore, pakistan
01.2015 - 09.2017
Bachelor of Commerce - Management
University of the Punjab
09.2013 - 09.2017