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Results-driven professional with strong organisational skills, management expertise, and communicational skills with 14 years retail experience. Demonstrating a proven ability to enhance efficiency, monitor and manage performance, and implement strategies to better the business while maintaining a customer-focused approach. Always driving operational improvements through managing processes. Committed to delivering company values and achieving set targets.

Dynamic professional with a proven track record in delivering exceptional customer service. Demonstrates strong time management skills and reliability in high-pressure environments. Effective communicator with a focus on building positive client relationships.

A dedicated professional with a strong foundation in teamwork and cooperation, time management, and organisation. Known for reliability and punctuality, consistently delivering results through adaptability and a commitment to learning. Seeking opportunities to leverage these skills in dynamic environments while contributing to organisational success.

Detail-oriented professional with expertise in advanced Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Demonstrates excellent customer service and communication skills, with a strong focus on process improvement and GDPR compliance. Proven ability in content creation and data entry, complemented by advanced typing speed and a commitment to discretion and confidentiality. Career goals include leveraging skills in peer support to enhance team productivity and efficiency.

Accomplished professional with extensive expertise in customer service, retail management, and operations management. Proven track record in team motivation, business development, and efficiency improvement. Adept at sales maximisation, cost minimisation, meeting KPI's and daily operations management. Skilled in inventory planning and proficient in Microsoft Office 365.

Highly organised and customer-focused Computer Science graduate (2:1) with strong administrative, communication and IT skills. Experienced in supporting users, managing requests, coordinating workloads and working confidently with IT systems including Microsoft Word, Excel and Outlook. Comfortable acting as a key link between customers and technical teams, ensuring tasks are prioritised accurately and completed within agreed timescales. A proactive team player who thrives in fast-paced, office-based environments.

Gym Manager with extensive experience in team building, employee training, and facility management. Proven ability to supervise staff and manage customer relationships, creating a positive team environment and ensuring exceptional service delivery. Successfully implemented mentorship programs and streamlined daily operations to enhance performance. Previous experience includes stock management and candidate assessment in recruitment roles, contributing to improved staffing efficiency and operational success.

Experienced Data Analyst with expertise in data cleansing, wrangling, and preparation for historical and predictive analysis. Skilled in developing internal KPI dashboards to drive data-driven decision-making and identifying growth opportunities to optimize sales performance. Proficient in exploratory data analysis (EDA), data cleaning (e.g., imputing missing values, capping outliers, removing duplicates), and ensuring data integrity and normalization. Experienced in processing confidential data in compliance with guidelines, particularly for forensic audits.

Strong command of SQL for query writing, reporting, and script optimization, as well as Python for data transformation and validation. Adept at presenting data insights through visualizations (Power BI, Tableau) to executive leadership, effectively communicating trends, patterns, and actionable predictions. Expertise in performing audits on data for business development purposes and defining new data collection and analysis processes to support organizational goals.

Customer-focused retail professional with over 18 months of experience in fast-paced sales and store operations. Proven track record of exceeding sales targets, managing high-volume customer interactions, and driving revenue growth. Strong team player with excellent communication skills and flexible availability including evenings, weekends, and holidays.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Muhammad Adeel Arif

Summary

Overview

Work history

Trading Assistant

Accounts Manager

Training Coordinator

Education

MS - Management and International Business

Bachelor of Commerce - Management

Skills

Certification

Languages

Timeline

Trading Assistant

MS - Management and International Business

Accounts Manager

Training Coordinator

Bachelor of Commerce - Management

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