Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Muhammad Usman

London,England

Summary

Experienced professional with a background in security and hospitality spanning over three years. Specializes in event crowd management, retail security, and team leadership. Known for ensuring safety and providing excellent customer service in fast-paced environments. Proficient in problem-solving and maintaining composure during crises.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Event Security Officer

Showsec Security Ltd
London, United Kingdom
10.2024 - Current
  • Deescalated conflicts swiftly preventing potential harm or disruption at events.
  • Liaised effectively with event organisers for seamless operations coordination.
  • Assisted in emergency situations, safeguarding public well-being.

Security Officer

The Panthers Security Ltd
London
06.2024 - 03.2025
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Delivered timely reports about incidents or breaches to management, ensuring full awareness of situation.
  • Carried out health and safety risk assessments accurately for reducing potential hazards.
  • Provided assistance during fire safety checks, improving overall workplace safety.
  • Addressed inquiries professionally, enhancing customer satisfaction.

Security door supervisor

SSG24 Security Ltd
London, United Kingdom
05.2023 - 06.2024
  • Maintained site security by conducting regular patrols.
  • Worked closely with colleagues to maintain team efficiency.
  • Dealt with difficult individuals or groups, maintained peace and order.
  • Mitigated risk of theft with vigilant observation.
  • Recorded incident reports accurately post-event.

Front of house Supervisor

Caffe Concerto
London, England
12.2022 - 04.2024
  • Responsible for overseeing daily opening and closing operations, ensuring smooth transitions and adherence to standards.
  • Managing supplier orders, coordinate timely stock intake, and monitor weekly inventory processes to maintain optimal supply levels and operational efficiency.
  • Contributed to revenue growth by upselling menu items.

Education

Master of Science - Data Science

University of Hertfordshire
Hatfield
09.2022 - 10.2024

Bachelor of Science - Software Engineering

COMSATS University Islamabad
Pakistan
01.2016 - 03.2020

Skills

  • Technical proficiency
  • Leadership competence
  • Delegating effectively
  • Constructive criticism
  • Customer services excellence
  • Crowd Management & Conflict Resolution
  • Customer Service Excellence
  • Risk Assessment & Emergency Response
  • Strong Communication & Problem-Solving

Certification

SIA Licence

First Aid Awareness

Health and Safety Level 2

SEN Teaching Asistant

Languages

English
Fluent

Timeline

Event Security Officer

Showsec Security Ltd
10.2024 - Current

Security Officer

The Panthers Security Ltd
06.2024 - 03.2025

Security door supervisor

SSG24 Security Ltd
05.2023 - 06.2024

Front of house Supervisor

Caffe Concerto
12.2022 - 04.2024

Master of Science - Data Science

University of Hertfordshire
09.2022 - 10.2024

Bachelor of Science - Software Engineering

COMSATS University Islamabad
01.2016 - 03.2020
Muhammad Usman