REZWAN KABIR
Manchester
Summary
Proven expertise in customer service and conflict resolution, complemented by strong teamwork skills and a focus on safety. Demonstrated ability to maintain composure in high-pressure environments while ensuring positive public interactions. Prepared to leverage communication, observation, and problem-solving skills in a Regional Support Coordinator position.
Overview
5
5
years of professional experience
Work history
Event Security Officer
Carlisle Support Services
, Manchester
03.2020 - 06.2025
- Delivered vigilant security presence throughout event venue.
- Conducted pre- and post-event safety checks for procedural compliance.
- Monitored crowd movements to identify potential incidents and managed disruptions.
- Prevented entry of prohibited items into secured zones.
- Reported security incidents promptly and addressed emergencies effectively.
- Liaised with event organisers to ensure seamless operational coordination.
- Performed hospitality duties in licensed areas to support operations.
- Utilised knowledge of security systems to enhance operational effectiveness.
Education
BSc - Mathematics
University of Manchester
Manchester 09/2019 - 06/2022
A-Levels - A In Maths, A in Chemistry and A in Physics
Parrs Wood Sixth Form
09/2016 - 06/2018
GCSEs - 2A*3A,4B and 1C including Maths and English
Burnage Academy For Boys
09/2014 - 06/2016
Skills
- Communication and interpersonal skills
- Problem-solving expertise
- Customer satisfaction focus
- Team collaboration
- First aid certification
- R statistical software proficiency
- Microsoft Suite proficiency
- Timegate scheduling knowledge
- Bleeding control and Triage awareness training
- SIA Door Supervisor License
- CT Protect behaviour detection officer training
- Level 2 customer service qualification
- Team leader in the MCCC contract
- Supervised in the TPE-RAT contract
Custom
Available upon request
Timeline
Event Security Officer
Carlisle Support Services
03.2020 - 06.2025
BSc - Mathematics
University of Manchester
09/2019 - 06/2022
A-Levels - A In Maths, A in Chemistry and A in Physics
Parrs Wood Sixth Form
09/2016 - 06/2018
GCSEs - 2A*3A,4B and 1C including Maths and English
Burnage Academy For Boys
09/2014 - 06/2016
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