SPORTS AND LEARNING NEW THINGS
Muhammad Suleman
DOOR SUPERVISOR
London
Summary
Dedicated DOOR SUPERVISOR with proven expertise at United FM LIMITED in access control and crime prevention. Skilled in CCTV monitoring and emergency management, I excel in creating a safe environment while delivering exceptional customer service. My proactive approach ensures the safety of guests and staff, fostering a welcoming atmosphere. Developed exceptional conflict resolution and customer service skills in high-traffic environments, ensuring safe and secure atmosphere. Skilled in managing diverse groups of people and maintaining calm demeanor under pressure. Seeking to transition into new field, leveraging these transferable skills for impactful results. Experienced with maintaining secure environments and managing entry control. Utilizes strong conflict resolution and communication skills to de-escalate potential issues. Track record of ensuring safety through vigilance and quick response in high-pressure situations.
Overview
3
3
years of professional experience
6
6
Certifications
Work History
Door Supervisor
United FM LIMITED
LONDON, ENGLAND
08.2024 - 12.2025
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Coordinated with other door supervisors during special events, ensuring adequate coverage and smooth operations.
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
- Contributed to a positive work atmosphere among staff members through open communication and teamwork.
- Supervised customer-facing personnel and contract employees.
Door Supervisor
Premium Security Services "PSS"
LONDON, ENGLAND
09.2022 - 10.2024
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reduced response times during emergencies by quickly identifying issues and alerting appropriate personnel.
- Responded quickly to emergency situations to assess and deflect issues.
- Dealt professionally with colleagues, visitors and customers.
- Enhanced customer satisfaction by providing courteous assistance and guidance to visitors in need of help or information.
Education
BBA - Accounting And Finance
BPP UNIVERSITY
LONDON 04.2001 -
Skills
Access control
CCTV monitoring
Crime prevention
Emergency management
Patience and tolerance
Crowd control
De-escalation techniques
Risk assessment
Patrol procedures
Customer service
Problem-solving
Security operations experience
Additional Information
Key Skills Interests
Experienced DOOR SUPERVISOR with over 3 years in healthcare and hospitality environments. Skilled in conflict resolution, emergency response, and supporting mental health patients. PMVA certified (3 times), with a proven track record of maintaining safety, de-escalating volatile situations, and ensuring public protection.
- Security Operations
- Mental Health Support
- Conflict De-escalation
- Emergency Response
- Crowd Control
- PMVA Certified
- FIRST AID(if applicable)
- DOOR SUPERVISOR | NHS Hospitals (London)
- Maintained safety in 4 NHS hospitals, supporting staff and patients, especially in mental health settings.
- Completed PMVA training 3 times to manage violence and aggression.
- Conducted patrols, monitored CCTV, and responded to security incidents.
DOOR SUPERVISOR | Pubs & Nightclubs
- Managed security in high-traffic venues, ensuring patron safety and compliance.
- Implemented crowd control and conflict resolution strategies.
- Assisted law enforcement in handling incidents
- Certifications
- Prevention and Management of Violence and Aggression (PMVA) – 3 times
- Sports: Enthusiastic about reading sports-related books.
- Inventions: Interested in new technologies and innovations.
Certification
SIA DOORSUPERVISOR
Interests
Timeline
SIA DOORSUPERVISOR
05-2025
EMERGENCY FIRST AID AT WORK
05-2025
Door Supervisor
United FM LIMITED
08.2024 - 12.2025
PREVENTION AND MANAGEMENT OF VIOLENCE AND AGGRESSION(PMVA)
06-2024
PREVENTION AND MANAGEMENT OF VIOLENCE AND AGGRESSION(PMVA)
05-2023
Door Supervisor
Premium Security Services "PSS"
09.2022 - 10.2024
SIA DOORSUPERVISOR
04-2022
QA LEVEL 3 AWARD IN EMERGENCY FIRST AID AT WORK
04-2022
BBA - Accounting And Finance
BPP UNIVERSITY
04.2001 -
reading books
I have a keen interest in reading books that explore sports and new inventions. Sports-related books allow me to dive into the world of athletics, understanding both the personal journeys of athletes and the broader impact of sports on society. I also enjoy learning about innovative technologies and breakthrough inventions, which keep me up-to-date with advancements that shape the future.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementCompany CultureTeam Building / Company RetreatsPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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