Muhammad Rehan
London,Uk
Summary
Self-motivated Warehouse Operative offering effective and efficient picking and packing to deadline. Delivering outstanding attention to detail in a fast-moving facility for continued excellent results. Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements. Dependable warehouse professional with experience picking, packing and dispatching high-volume orders. Proactively organises storage areas to maximise access and meet different size and shape requirements. Friendly and professional team player. Dependable worker experienced in moving different types of freight. Consistent about meeting targets, following orders and helping team members. Trained in safe practices and equipment operation.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work history
Warehouse Operative
DARAZ
LAHORE, PAKISTAN
2022.01 - 2022.08
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Completed work following safety rules for best working practices.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Cleaned and tidied work areas to meet inspection requirements.
- Sorted materials on warehouse racks and shelves.
- Carried out stock control and maintained quality standards high for audits.
Customer Service Representative
LAHORE HOTEL
LAHORE, PAKISTAN
2020.01 - 2020.12
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Processed high-value payments with meticulous accuracy.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Boosted monthly sales revenue by skilfully promoting diverse product and service options.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
Education
A-Levels - SCIENCE
GOVT SCHOOL
PAKISTAN GUJRANWALA 2013.01 - 2015.03
INTERMEDIATE - COMMERCE
PUNJAB COLLEGE
PAKISTAN GUJRANWALA 2015.10 - 2017.01
Bachelor of Business Administration - COMMERCE
PUNJAB UNIVERSITY
PAKISTAN GUNJANWALA 2017.03 - 2021.02
Master of Business Administration - MBA
HALLEY COLLEGE PUNJAB UNIVERSITY
PAKISTAN LAHORE 2021.09 - 2023.01
Skills
- Warehouse operations
- Fresh produce handling
- Damage control
- Self-motivated
- Warehouse picking
- Stock management
- Warehouse environment safety
- Safe and efficient driving
- Safety compliance
- Business planning
- Business development
- Operations analysis
- Team management
Languages
English
Advanced
Urdu
Advanced
Punjabi
Intermediate
Timeline
Warehouse Operative
DARAZ
2022.01 - 2022.08
Master of Business Administration - MBA
HALLEY COLLEGE PUNJAB UNIVERSITY
2021.09 - 2023.01
Customer Service Representative
LAHORE HOTEL
2020.01 - 2020.12
Bachelor of Business Administration - COMMERCE
PUNJAB UNIVERSITY
2017.03 - 2021.02
INTERMEDIATE - COMMERCE
PUNJAB COLLEGE
2015.10 - 2017.01
A-Levels - SCIENCE
GOVT SCHOOL
2013.01 - 2015.03