Muhammad Junaid
London,Enfield
Summary
Dedicated professional with a strong foundation in foodservice management and restaurant operations. Proficient in basic cooking techniques, customer service, and order taking, with a proven ability to manage reservations and ensure guest satisfaction through effective follow-up. Committed to enhancing operational efficiency and delivering exceptional dining experiences.
Overview
3
3
years of professional experience
Work history
F&B assistant
The President Hotel
London
2024.01 - Current
- Took orders accurately to meet customer preferences exactly.
- Ensured clean and tidy workstation, promoting health and safety standards.
- Greeted guests warmly upon arrival, setting a positive tone for their visit.
- Enhanced customer satisfaction by providing fast and efficient service.
- Worked closely with the kitchen staff to ensure timely food delivery.
- Immersed guests in high quality dining experience.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Crew member
Halal Guys Resturants
London
2023.03 - 2023.12
- Resolved customer complaints quickly, restoring trust in our service quality.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Participated in regular stock takes helping manage supplies efficiently.
- Managed inventory levels for efficient operations during peak hours.
- Acted as team player by helping colleagues finish their tasks.
- Maintained clean and sanitary food preparation areas and equipment.
- Prepared and packaged orders with precise presentation skills.
Education
AAT Level 4 - Accounts
AAT Level 4
London 01/2026 -
Master of Business Administration - Accounts
Preston University
Islamabad 01/2016 - 12/2018
Skills
- Basic cooking techniques
- Restaurant operations understanding
- Foodservice management
- Customer Service
- Order taking
- Reservation management
- Guest follow-up
Timeline
F&B assistant
The President Hotel
2024.01 - Current
Crew member
Halal Guys Resturants
2023.03 - 2023.12
AAT Level 4 - Accounts
AAT Level 4
01/2026 -
Master of Business Administration - Accounts
Preston University
01/2016 - 12/2018