Muhammad Fahim
Cardiff,UK
Summary
Energetic worker focused on delivering excellent service to guests. Tracks menu changes and personalises recommendations for guest satisfaction. Collaborative with wait staff and kitchen workers to exceed expectations with fast, delicious food.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Food and Beverage Assistant
Crimson Cup
Dhaka, Bangladesh
03.2024 - 05.2026
- Delivered friendly and fast service, processing high volume of food and drink orders during peak times to enhance customer experience.
- Maintained high customer satisfaction by ensuring timely delivery of food and coffees in high-pressure environments.
- Took orders and employed upselling techniques to enhance customer engagement with additional products.
- Processed cash and card payments, providing correct change for cash purposes.
Food Packer
Food Land Cafe
Dhaka, Bangladesh
01.2022 - 12.2023
- Verified packaging compliance with weight and measurement standards to maintain quality control.
- Discarded damaged and faulty goods from inventory to ensure high product quality and customer satisfaction.
- Efficiently labelled products and packages to support accurate inventory management.
- Sanitised production areas daily to uphold hygiene standards.
Education
Master of Science - Data Science
University of South Wales
Pontypridd 2026 - Current
Bachelor of Science - Mathematics
Jagannath University
Dhaka 2019 - 2022
Skills
- Drink and food preparing
- Table service
- Order taking
- Cash handling
- Customer service
- Customer service oriented
- Multitasking efficiency
- Time management
- Effective communication
- Problem solving
- Teamwork
- Data analysis
Languages
Bengali
First Language
English
Advanced
C1
Timeline
Food and Beverage Assistant
Crimson Cup
03.2024 - 05.2026
Food Packer
Food Land Cafe
01.2022 - 12.2023
Bachelor of Science - Mathematics
Jagannath University
2019 - 2022
Master of Science - Data Science
University of South Wales
2026 - Current