Muhammad Ahmar
Manchester
Summary
Security professional with expertise in CCTV monitoring and incident reporting. Strong background in customer service and communication, complemented by knowledge of security protocols and IT competency. Proficient in metal detector operation, bag searches, and crowd control, holding an SIA license. Demonstrates composure under pressure while managing reception areas and implementing effective front desk security measures.
Overview
1
1
year of professional experience
1
1
Certification
Work history
SIA Door Supervisor
KK Security and FM LTD
Manchester
05.2025 - Current
- Achieved high standards of safety at festivals, events, and hotels through diligent security operations.
- Reduced waiting times by efficiently managing queues during peak periods.
- Enhanced venue safety by conducting thorough bag searches and compliance checks.
- Responded to incidents with professionalism, ensuring minimal disruption.
- Strengthened emergency response by collaborating with event management teams.
- Improved organisational preparedness through completion of fire safety training.
- Maintained safety compliance by regularly inspecting fire doors.
- Implemented new security measures that significantly enhanced site security levels.
- Prevented potential security breaches through rigorous system checks.
- Monitored CCTV systems to ensure continuous safety for all attendees.
Customer Support Service
KK Security and FM LTD
Manchester
05.2025 - Current
- Checked IDs and issued passes, maintaining accurate visitor records in the hotels.
- Provided engaging customer service, ensuring a friendly atmosphere.
- Resolved customer queries and concerns promptly, enhancing satisfaction.
- Communicated effectively with clients, delivering quality support.
- Built strong external relationships through customer service expertise and interpersonal skills.
- Monitored CCTV for suspicious activity and reported incidents.
- Greeted visitors, provided information, and handled inquiries professionally.
- Responded quickly to emergencies, including fire alarms and medical issues.
- Recorded daily activities and incidents, keeping security logs updated.
- Enforced policies to ensure a safe and secure environment.
Education
Master of Science - Tourism and Hospitality Management
University of Chester
Chester 05.2025 -
Skills
- Customer service and communication skills
- CCTV monitoring and incident reporting
- Security protocol knowledge
- IT competency and multitasking
- Metal detector operation and bag search expertise
- SIA licence holder
- Crowd control and front desk security measures
- Calm under pressure and reception area maintenance
Certification
SIA Badge Holder
Languages
English, Urdu, Punjabi
Fluent
Timeline
SIA Door Supervisor
KK Security and FM LTD
05.2025 - Current
Customer Support Service
KK Security and FM LTD
05.2025 - Current
Master of Science - Tourism and Hospitality Management
University of Chester
05.2025 -