Muhammad Abu Bakar

Customer-focused transport professional and freelance digital services specialist with 5+ years of experience in public-facing roles and online client engagement. Currently, I am a customer representative at London Overground, ensuring safety and high service standards in a fast-paced environment. Completed 3,000+ projects on Fiverr with consistently excellent client feedback. Holds an MSc in Project Management with strong problem-solving, conflict resolution, and digital design skills. Experienced in planning and producing high-converting calendars for multiple brands, aligned with trends and platform algorithms in collaboration with Media Mode.