Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Muhaiminul Islam

London,London

Summary

Accomplished professional with extensive expertise in staff management and strategic oversight. Demonstrates exceptional leadership aptitude, ensuring punctuality and reliability in all operations. Proficient in work delegation, quality control protocols, and crisis handling, contributing to seamless production reporting and effective employee training. Adept at stock rotation knowledge, aiming to enhance operational efficiency and achieve organisational goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Shift supervisor

Kfc
London, london
01.2023 - Current
  • Delegated tasks to staff members to ensure efficient shift operation.
  • Implemented new operational guidelines resulting in improved workflow efficiency.
  • Handled any emergencies or issues during shifts with professionalism and calmness.
  • Ensured food preparation met required standards; contributed towards favourable restaurant reviews.
  • Improved team cohesion by implementing effective communication strategies.
  • Resolved customer complaints promptly, leading to enhanced customer relations.
  • Managed shift operations whilst ensuring customer satisfaction.

Assistant chef

The Watergate
London, London
06.2023 - 08.2024
  • Prepared fresh ingredients for meal execution, ensuring freshness and taste.
  • Streamlined cooking process by preparing ingredients ahead of time.
  • Adapted quickly to changes in menu or customer requests, demonstrating flexibility in skill set.
  • Demonstrated team leadership skills whilst working under pressure during busy periods.
  • Improved efficiency in the kitchen through effective multitasking abilities.
  • Maintained open communication lines with front-of-house staff, ensuring accurate order fulfilment.
  • Collaborated with Head Chef to create innovative and exciting dishes.
  • Cleaned and organised kitchen workstations to maintain smooth operations and minimise delays.

Team member

Kfc
London, London
09.2021 - 12.2022
  • Demonstrated proper food handling and safety standards.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Prepared and packaged orders with precise presentation skills.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Advised customers on menu items, providing recommendations and addressing allergy concerns.
  • Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.

Education

Science

Rashid Deohata High School
Bangladeshi
01.2010 - 02.2012

Certificate of Higher Education - Science

Govt Science College
Bangladesh
06.2012 - 02.2014

Skills

  • Work delegation
  • Strategic oversight
  • Stock rotation knowledge
  • Quality control protocols
  • Punctuality and reliability
  • Leadership aptitude
  • Production reporting
  • Employee training
  • Staff management
  • Crisis handling

Languages

Bengali
Native
English
Fluent

Timeline

Assistant chef

The Watergate
06.2023 - 08.2024

Shift supervisor

Kfc
01.2023 - Current

Team member

Kfc
09.2021 - 12.2022

Certificate of Higher Education - Science

Govt Science College
06.2012 - 02.2014

Science

Rashid Deohata High School
01.2010 - 02.2012

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Muhaiminul Islam