Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Mugurel Traila

Birmingham

Summary

Motivated and adaptable individual with a strong work ethic and excellent interpersonal skills. While I have limited formal work experience, I am eager to learn and grow professionally. I am dependable, quick to pick up new skills, and committed to providing high-quality work in any environment.

Overview

6
6
years of post-secondary education

Work history

Shopkeeper

Zakopane LTD
Birmingham
08.2024 - Current

While working for Zakopane I have gained a lot of experience with dealing with customers and difficult situations as well as :


  • Enforced service standards to maintain establishment reputation for excellence.
  • Maintained cleanliness and organisation of the shop floor for a pleasant shopping experience.
  • Ensured customer satisfaction by providing excellent service.
  • Followed industry trends and set pricing strategies to maximise business returns.

Education

Certificate of Higher Education - Barbering

Sandwell College
Sandwell
09.2023 - 06.2024

Maths

Lordswood Boys School
Birmingham
09.2018 - 06.2021

GCSEs - English

Lordswood Boys School
Birmingham
09.2018 - 06.2021

Skills

  • Resilience under pressure
  • Customer service excellence
  • Barcode scanning
  • Till balancing
  • Cleaning standards
  • Cash register operation
  • Cash counting
  • Staff mentoring
  • Effective communication

Languages

English
Intermediate
Romanian
Proficient (C2)

Affiliations

  • Spending time with family

Timeline

Shopkeeper

Zakopane LTD
08.2024 - Current

Certificate of Higher Education - Barbering

Sandwell College
09.2023 - 06.2024

Maths

Lordswood Boys School
09.2018 - 06.2021

GCSEs - English

Lordswood Boys School
09.2018 - 06.2021

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Mugurel Traila