Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mughees Ali Khan

Mughees Ali Khan

London,United Kingdom

Summary

Customer-focused professional with a strong background in providing exceptional service and ensuring customer satisfaction. Adept at working in fast-paced environments, collaborating with team members, and maintaining operational efficiency. Fluent in English and Urdu, with basic proficiency in German.

Overview

2
2
years of professional experience

Work history

Steward

Twickenham Stadium
London, England
02.2024 - Current
  • Ensured a safe and welcoming environment for attendees.
  • Provided excellent customer service by addressing questions and resolving issues promptly.
  • Managed crowd control to ensure safety and orderliness.

Store supervisor

Metro pakistan
Lahore, pakistan
03.2023 - 01.2024
  • Led a team of 15+ associates, optimizing inventory management and implementing strategic merchandising to boost sales by 15%.
  • Enhanced customer satisfaction through exceptional service and efficient problem resolution.
  • Improved operational efficiency, reducing inventory discrepancies by 20%.

Administrative coordinator

Open mic Cafe
Johar town, Lahore, Pakistan
09.2022 - 02.2023
  • Managed office administration to ensure operational efficiency.
  • Provided IT support, maintaining the functionality of systems.
  • Assisted in ordering supplies and managing inventory.

Internship trainer

Askari bank
Faisal Town, Lahore, Pakistan
07.2022 - 09.2022
  • Managed daily branch operations and facilitated account openings.
  • Coordinated issuance of cheque books and ATM cards.
  • Resolved customer queries promptly and efficiently.

Education

Master of Business Administration - International Business with Data Analytics

Ulster University
London
01/2024 -

Bachelor of Science - Economics

Forman Christian College
Lahore, Pakistan
09/2018 - 11/2023

Skills

  • Exceptional Customer Service
  • Effective Team Collaboration
  • Strong Communication Abilities
  • Reliable and Punctual
  • Attention to Detail
  • Flexible and Adaptable
  • Problem-Solving

Languages

Urdu
NATIVE LANGUAGE
English
Fluent
A1
German
Beginner
A1

Timeline

Steward

Twickenham Stadium
02.2024 - Current

Store supervisor

Metro pakistan
03.2023 - 01.2024

Administrative coordinator

Open mic Cafe
09.2022 - 02.2023

Internship trainer

Askari bank
07.2022 - 09.2022

Master of Business Administration - International Business with Data Analytics

Ulster University
01/2024 -

Bachelor of Science - Economics

Forman Christian College
09/2018 - 11/2023

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