Mudrik Ahmed
Newcastle upon Tyne,Tyne and Wear
Summary
Highly motivated and proactive graduate with a background in Space Exploration Systems and Physics with Astrophysics. Strong analytical and problem-solving skills, complemented by a keen eye for detail and a commitment to excellence. Academic expertise in space systems engineering, astrophysics, aerospace, mathematics, and technology, with practical experience in engineering and space mission concept design. Driven by a passion to make a difference, thrive in dynamic environments, and continuously expand knowledge and skills. Diligent, efficient, and collaborative team player with leadership capabilities.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Graduate Research Assistant
Defense Science and Technology Laboratory
Portsmouth , Hampshire
2022.07 - Current
- Carried out experiments and research following protocols laid out by primary researchers.
- Maintained accurate records of interviews, ethically maintaining confidentiality of subjects
- Stayed abreast of new and updated protocols in research department
- Set up, calibrated and maintained field or laboratory equipment as per study requirements.
- Conducted literature reviews to avoid duplication and give credit to other researchers.
- Created presentation slides and posters to help researchers present findings.
- Wrote reports to summarise data and implications of results.
- Maintained quality standards to preserve integrity of data findings.
- Reviewed print and online resources to gather information.
- Generated technical performance criteria.
- Engaged with clients and stakeholders to communicate organisations needs for trials.
- Participated in satellite power system modelling.
- Cooperated with technical experts to actively participate in design procedures.
Customer Service Advisor
Ministry of Justice – Leal Aid Agency
Jarrow , South Tyneside
2022.01 - 2022.06
- Offered detailed advice on product and service benefits.
- Offered prompt solutions to maintain customer satisfaction.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Adhered strictly to policies and procedures for continued company compliance.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Transferred customer calls to respective department or personnel to address specific issues.
- Participated in staff meetings to discuss new developments.
- Recorded customer communications to maintain proper documentation.
- Liaised with team to develop strategies in improving customer service.
- Registered and updated accurate customer information on database.
- Recorded and processed customer data accurately.
- Established positive relationships with clients by going extra mile to build rapport.
Academic And Social Researcher
Myrrh TreeEducation & Consultancy
Cardiff , Glamorgan
2021.09 - 2022.01
- Reviewed competing policies to seek out useful strategies for integration into current policy structures.
- Outlined recommendations in detailed reports founded on data-driven insights.
- Conducted deep research into trends related to dicrimination policies to inform decision-making.
Education
Master of Science - Space Exploration Systems
University of Leicester
Leicester 2021.09 - 2022.09
Bachelor of Science - Physics with Astrophysics
Northumbria University
Newcastle upon Tyne 2017.09 - 2020.07
NVQ Level 3 - Diploma - General Engineering
NCG
Newcastle upon Tyne 2015.09 - 2017.07
Skills
- Findings analysis
- Advising skills
- Qualitative research
- Outstanding communicator
- Grammar principles
- Discussion facilitation
- Proofreading and editing
- Literature analysis
- Field trips
- Team collaboration
Languages
English
Fluent
Timeline
Graduate Research Assistant
Defense Science and Technology Laboratory
2022.07 - Current
Customer Service Advisor
Ministry of Justice – Leal Aid Agency
2022.01 - 2022.06
Academic And Social Researcher
Myrrh TreeEducation & Consultancy
2021.09 - 2022.01
Master of Science - Space Exploration Systems
University of Leicester
2021.09 - 2022.09
Bachelor of Science - Physics with Astrophysics
Northumbria University
2017.09 - 2020.07
NVQ Level 3 - Diploma - General Engineering
NCG
2015.09 - 2017.07
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