Summary
Overview
Work History
Education
Skills
Timeline
Generic
MUDASSAR HUSSAIN

MUDASSAR HUSSAIN

Liverpool

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

12
12
years of professional experience

Work History

Warehouse Operator

Amazon
11.2024 - 01.2025
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production
  • Checked packages and merchandise for damage and notified vendors.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Minimized downtime, promptly addressing and reporting any equipment malfunctions.

Crew Trainer

McDonald's
10.2022 - 10.2024
  • Consistently achieved a 95% or higher accuracy rate in order taking and food preparation, minimizing customer complaints and ensuring customer satisfaction
  • Achieved recognition as Employee of the Month for consistently outperforming sales expectations.
  • Contributed to a 15% improvement in customer service ratings through consistently friendly interactions and attentive service
  • Maintained a clean and hygienic work station, earning a perfect score of 100 in all surprise health and safety inspections

Customer Service Assistant

Foodish Cafe
04.2018 - 06.2022
  • Managed a high-volume environment, serving an average of 150 customers daily, while maintaining a friendly and efficient service
  • Implemented upselling techniques, contributing to a 20% increase in average transaction value and boosting overall sales revenue
  • Actively engaged with customers to gather feedback, leading to the implementation of new menu items and service improvements that increased customer satisfaction
  • Handled cash transactions accurately and efficiently, balancing daily cash registers with zero discrepancies over 4 years

Kitchen Staff Member

Foodish Cafe
04.2015 - 01.2018
  • Proactively helped chefs during difficult and time-sensitive tasks, throughout busy restaurant periods
  • Assisted in daily food inventory checks, alerting the kitchen manager when ingredients were running low and contributing to efficient restocking procedures
  • Received consistent positive feedback from both customers and management for my dedication to quality food preparation and maintaining a clean kitchen environment
  • Contributed to menu development by suggesting innovative ideas for new dishes and participating in taste testing sessions to refine recipes

Logistics Operator

Dulsco
06.2013 - 09.2013
  • Conducted regular equipment maintenance checks, reporting malfunctions promptly and contributing to a 95% uptime rate for warehouse machinery
  • Collaborated closely with warehouse staff to optimize storage layouts, leading to a 20% increase in warehouse space utilization and improved accessibility of items
  • Coordinated the receiving, sorting, and distribution of incoming shipments, ensuring accurate documentation and efficient handling of goods
  • Received recognition for maintaining a clean and organized work area, contributing to a safe and efficient working environment

Education

Certificate - PLC & SCADA

National Training Bureau
Islamabad
01.2016

Short Course - Web Deigning

College of Advance Studies CAS
Gujrat
01.2012

Certificate - Graphic Designing

College of Advance Studies CAS
Gujrat
01.2011

Short Course - Surveyor Trade

Punjab Board of Technical Education
Lahore
01.2009

Short Course - Basic Electronics

Fauji Foundation Technical Training Centre
Gujrat
01.2008

Diploma of Higher Education - Electronics

Gujrat Institute of Technology
Gujrat
01.2007

Skills

  • Complaint management
  • Polite and friendly
  • Effective communication
  • Surveillance
  • Emergency response
  • Security screenings
  • Report writing
  • Security guard license

Timeline

Warehouse Operator

Amazon
11.2024 - 01.2025

Crew Trainer

McDonald's
10.2022 - 10.2024

Customer Service Assistant

Foodish Cafe
04.2018 - 06.2022

Kitchen Staff Member

Foodish Cafe
04.2015 - 01.2018

Logistics Operator

Dulsco
06.2013 - 09.2013

Certificate - PLC & SCADA

National Training Bureau

Short Course - Web Deigning

College of Advance Studies CAS

Certificate - Graphic Designing

College of Advance Studies CAS

Short Course - Surveyor Trade

Punjab Board of Technical Education

Short Course - Basic Electronics

Fauji Foundation Technical Training Centre

Diploma of Higher Education - Electronics

Gujrat Institute of Technology

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MUDASSAR HUSSAIN