Mouhamed Keshk
London
Summary
Dedicated professional with a strong foundation in customer service and leadership, adept at managing schedules and ensuring health and safety compliance. Proficient in Microsoft Office, data entry, and multilingual communication, with a proven ability to maintain integrity and make decisions under stress. Skilled in risk assessment, CCTV operation, and people evacuation procedures, demonstrating alertness and awareness in all situations. Committed to training and development while excelling in inventory control and opening and closing procedures. Career goals include advancing expertise in security management while enhancing operational efficiency.
Skilled Security Officer with knack for maintaining safe and secure environments. Successfully managed diverse security challenges by swiftly assessing situations and implementing appropriate measures. Known for enhancing site safety, reducing incidents, and building solid relationships with team members and clients.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Security officer
Bardwood
London
2024.02 - 2025.03
- Trained new members of the security team, raising overall team performance levels.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Patrolled premises regularly, contributing to a safe work environment.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Provided assistance during fire safety checks, improving overall workplace safety.
Civil enforcement officer
Unity Recruitment
London
2023.08 - 2024.02
- Responded to safety concerns from members of public.
- Clearly communicated establishment rules and regulations for continued compliance.
- Held polite, professional manner, handling confrontation with tact and diplomacy.
- Enforced traffic and parking restrictions to keep roads congestion-free during high-volume city events.
- Remained calm under pressure to professionally handle evolving emergency scenarios.
Receptionist
Nox Hotels
2023.04 - 2023.12
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Delivered front of house duties capacity of 100 rooms with warm and professional manner.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Offered knowledgeable, friendly support to in-office guests.
- Handled office petty cash and maintained flawless records.
- Reduced waiting times through effective time and resource management.
Civil enforcement officer
Unity Recruitment
2022.05 - 2022.11
- Deescalated situations and behaviors before they got out of hand.
- Responded to safety concerns from members of public.
- Clearly communicated establishment rules and regulations for continued compliance.
- Issued warnings to patrons not complying with established rules.
Store assistant
Getir UK Ltd
2021.01 - 2022.04
- Guided customers to locate products or alternative items.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Organized stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Promptly identified and retrieved items in stock room to maximize sales opportunities.
Civil enforcement officer
NSL Ltd
2019.09 - 2021.02
- Issued parking fines, logging required information accurately and swiftly.
- Escalated complex issues to senior staff for swift resolution.
- Encouraged cooperation and minimized non-compliance by establishing rapport with community.
- Monitored and maintained parking meters and car park equipment to keep in proper operating condition.
- Worked outside in adverse weather conditions.
- Identified and responded to hazards in designated outside areas.
Pizza chef
Dominoes Pizza
2019.05 - 2019.09
- Labeled and stored food items to promote orderliness.
- Dated and rotated food stocks to minimize wastage.
- Handled phone and online orders to meet service targets.
- Created high-quality artisan, sourdough pizzas using traditional methods and ingredients, achieving outstanding customer feedback.
Shift manager
McDonald's
London
2017.02 - 2019.04
- Trained new hires and set up mentoring relationships to drive team performance.
- Supervised activities of workers and enforced safety regulations.
- Led by example and demonstrated company best practices.
- Updated staff on changes to internal policies and procedures for continued compliance and standardization.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Logged daily activities and notable incidents during production shifts.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Developed continuous improvement initiatives to drive team efficiencies.
Education
Foundation Degree - Business Management
Regent College
LondonHigh School Diploma - Hospitality
Istituto Alberghiero Tor Carbone
ItalyBachelor of Science - Mechanical engineering
Regent college
London 2026.04 -
Skills
- Customer Service
- Verbal communication
- Health and Safety Compliance
- Schedule management
- Opening and closing procedures
- Leadership
- Inventory control
- Training and Development
- Microsoft Office proficiency
- Data Entry
- Multilingual
- Communication skills
- Risk assessment capability
- CCTV operation knowledge
- Patrolling expertise
- Alertness and awareness
- Integrity maintenance
- People evacuation procedures
- Decision-Making under stress
Certification
- College of North East London- May 2024
- 3T Training Global Wind Organisation:
- Enhanced First Aid
- First Aid
- Fire Awareness
- Manual Handling
- Working at Heights
- CoHe Basic Safety
- BTT (Mechanical, Electrical, Hydraulics)
LANGUAGES
Arabic: fluent
English: fluent
Italian: fluent
Affiliations
- Reading
- Football
Timeline
Bachelor of Science - Mechanical engineering
Regent college
2026.04 -
Security officer
Bardwood
2024.02 - 2025.03
Civil enforcement officer
Unity Recruitment
2023.08 - 2024.02
Receptionist
Nox Hotels
2023.04 - 2023.12
Civil enforcement officer
Unity Recruitment
2022.05 - 2022.11
Store assistant
Getir UK Ltd
2021.01 - 2022.04
Civil enforcement officer
NSL Ltd
2019.09 - 2021.02
Pizza chef
Dominoes Pizza
2019.05 - 2019.09
Shift manager
McDonald's
2017.02 - 2019.04
High School Diploma - Hospitality
Istituto Alberghiero Tor Carbone
Foundation Degree - Business Management
Regent College