Morsal Jami
London
Summary
Retail Professional experienced in digital cash register operation and customer service. Enhanced customer satisfaction through product knowledge and efficient service delivery, while maintaining accuracy and security in cash handling and payment processing. Committed to fostering a professional checkout environment and delivering exceptional customer experiences.
Overview
7
7
years of post-secondary education
1
1
year of professional experience
Work history
Cashier
Brews and Views
London
2025.09 - 2026.01
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Balanced till at end of day, maintaining accurate records.
- Completed opening and closing procedures each day.
- Trained new cashiers on store policies and procedures to maintain standards.
- Assisted customers with enquiries to enhance their shopping experience.
- Resolved customer complaints professionally leading to higher retention rates.
- Worked additional shifts to support staffing during busy periods.
Tutor
First Class Learning
London
2024.09 - 2025.07
- Improved academic performance through targeted tutoring sessions focused on trouble areas.
- Ensured students grasped subject matter fully through continuous assessment techniques.
- Managed multiple students simultaneously whilst maintaining high quality instruction.
- Provided additional resources outside tutoring hours for continued self-study.
- Advised, criticised and encouraged students to develop abilities.
Education
A-Levels - Economics, Business, Psychology
Saracens high school
London 2024.09 - 2026.06
GCSEs -
Saracens High School
London 2019.09 - 2024.06
Skills
- Digital register operation
- Transaction recording
- Payment handling
- Cash management
- Receipt generation
- Sale tagging
- Scanning accuracy
- Cash management
- Discount assessment
- Pricing strategy
- Bagging items
- Customer support
- Information collection
- Change management
- Product information
- Product information
Timeline
Cashier
Brews and Views
2025.09 - 2026.01
Tutor
First Class Learning
2024.09 - 2025.07
A-Levels - Economics, Business, Psychology
Saracens high school
2024.09 - 2026.06
GCSEs -
Saracens High School
2019.09 - 2024.06