Summary
Overview
Work history
Education
Skills
Languages
Timeline
AdministrativeAssistant
Shadi Hammad

Shadi Hammad

Cofton Hackett,Worcestershire

Summary

Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.

Friendly Cashier offering more than 3 years of retail experience. Organised and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working cashier with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Cashier

Happy Valley
Barnt Green, Worcestershire
06.2023 - Current
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Maintained high levels of customer approval and satisfaction with orders.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Communicated product information to customers, driving informed purchases.
  • Balanced till at end of day, maintaining accurate records.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Helped meet business needs by working extra shifts.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Checked notes carefully to spot counterfeit currency.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Reduced customer wait times through optimised checkout processes.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Helped customers make product and service selections among range of options.
  • Trained and mentored new cashiers and clerks in correct processes.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Upsold products and services when processing transactions.

Pot washer

Ego at the Forest
Bromsgrove B61 0EZ, west midlands
09.2021 - 01.2022
  • Delivered clean and dry tableware for improved dining experience.
  • Sorted dishes before washing, increasing operational efficiency.
  • Kept dishwashing area free from clutter, maximising space for more productive work.
  • Facilitated preparation of meals to customer satisfaction by providing spotless cooking utensils.
  • Maintained high standards of cleanliness by thoroughly washing kitchen utensils.
  • Improved efficiency in the kitchen by organising washed dishes for easy access.
  • Achieved hygienic kitchen conditions with regular sanitisation procedures.
  • Managed waste disposal responsibly, contributing towards an eco-friendly workplace environment.
  • Maintained dishwashing equipment to high standards, enabling thorough, proper crockery cleaning.
  • Covered flexible shifts to meet overall team goals.
  • Used kitchen equipment as instructed and to safety protocols.
  • Performed high-quality dishwashing services in busy kitchen environments.
  • Cleaned walls and extractor fans to achieve pristine food preparation areas.
  • Performed kitchen porter duties, including unloading and checking deliveries.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Monitored and recorded fridge and freezer temperatures to safely preserve stock.
  • Measured, weighed and mixed ingredients following recipe formulae and procedures.
  • Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.

Education

A-Levels - English Language

South Bromsgrove Highschool
Bromsgrove, Worcestershire
09.2023 - 06.2025

A-Levels - BTEC BUSINESS

South Bromsgrove Highschool
Bromsgrove, Worcestershire
09.2023 - 07.2025

Skills

  • Customer service
  • Cash handling
  • Complaint resolution
  • Transaction processing
  • Product upselling
  • Time management
  • Team training
  • Problem solving
  • Digital cash register operation
  • Refund issuing
  • Electronic funds transfer handling
  • Customer information collection
  • Merchandising
  • Payment Processing
  • Customer relations
  • Kitchen safety protocols
  • Dishwashing techniques
  • Waste management
  • Equipment maintenance
  • Meal preparation assistance
  • Sanitisation procedures
  • Training and mentoring
  • Kitchen equipment knowledge
  • Cleaning chemical use
  • Deep-Cleaning expertise
  • Kitchen safety awareness
  • Efficiency optimisation
  • Large load handling
  • Proper cleaning procedures
  • Calm under pressure
  • Cleaning equipment knowledge
  • Strong work ethic
  • Safety procedure compliance
  • Food prep assistance
  • Kitchen sanitising
  • Fast dishwashing operations
  • Dishwasher operation
  • Fruit and vegetable preparation
  • Time efficiency

Languages

Arabic
Native
Polish
Advanced

Timeline

A-Levels - English Language

South Bromsgrove Highschool
09.2023 - 06.2025

A-Levels - BTEC BUSINESS

South Bromsgrove Highschool
09.2023 - 07.2025

Cashier

Happy Valley
06.2023 - Current

Pot washer

Ego at the Forest
09.2021 - 01.2022
Shadi Hammad