Summary
Overview
Work history
Education
Skills
Professional Development
Certification
Languages
References
Timeline
Generic

Monaliza Mather Miltan

Rhos On Sea,CWY

Summary

Compassionate and dedicated Healthcare Assistant with over 2 years of experience in health and social care, supporting elderly individuals and promoting their independence, dignity, and well-being. Currently employed under the Nursing Auxiliary and Assistant sponsorship and working towards an NVQ Level 2 in Health and Social Care, which is due to be completed in September 2026. Skilled in personal care, dementia support, record keeping, communication, and person-centred care. Committed to delivering high-quality support while continuously developing professional knowledge and skills within the healthcare sector.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Health care assistant

Westhaven Nursing Home
Colwyn Bay, Conwy
2024.09 - Current
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Volunteer worker

Penrhynside Toddlers
Penrhyn Bay, Conwy
2024.02 - 2025.11
  • Supervising groups of children aged 2 to 7.
  • Utilising arts and crafts activities to encourage self-expression.
  • Monitoring playground activity to maintain pupil safety and security.
  • Providing breakfast for toddlers and ensuring breakfast is finished without making any mess.
  • Setting up and assisting children with activity equipment and resources.

Health care assistant

Cera Care
Colwyn Bay, Conwy
2024.04 - 2024.08
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.

QA Engineer

Virtusa
Colombo, Sri Lanka
2022.03 - 2024.02

EAG Finance Enablement PL (June 2022 - Feb 2024)

  • Conducted thorough testing of software products to identify and report defects.
  • Developed and executed test plans, test cases, and test scripts to validate software functionalities.
  • Collaborated closely with cross-functional teams, including developers and product managers, to address issues and implement solutions.
  • Utilised various testing methodologies to perform testing processes.
  • Provided detailed reports on testing results, including defect tracking and resolution.

Demand Science (March 2022 - May 2022)

  • Conducted thorough testing of software products to identify and report defects.
  • Developed and executed test plans, test cases, and test scripts to validate software functionalities.
  • Collaborated closely with cross-functional teams, including developers and product managers, to address issues and implement solutions.
  • Utilised various testing methodologies to perform testing processes.
  • Provided detailed reports on testing results, including defect tracking and resolution.

QA Engineer

Invicta Innovations
Jaffna, Sri Lanka
2021.05 - 2022.02

Transport Hub (Nov 2021 - Feb 2022)

  • Performed Smoke Testing, Regression Testing, Retesting and Non Functional testing
  • Analysed problems to develop reproducible cases and documented defects for developers.
  • Prioritised conflicting requirements, meeting tight deadlines and keeping projects on-task.
  • Created test scenarios, cases and data to streamline testing procedures and enhance team efficiency.
  • Built, reviewed and improved technical specifications and testing plans.

Tokyo Cement Vehicle Management (May 2021 - Nov 2021)

  • Performed Smoke Testing, Regression Testing, Retesting and Non Functional testing
  • Analysed problems to develop reproducible cases and documented defects for developers.
  • Prioritised conflicting requirements, meeting tight deadlines and keeping projects on-task.
  • Created test scenarios, cases and data to streamline testing procedures and enhance team efficiency.
  • Built, reviewed and improved technical specifications and testing plans.

Shadow teacher

Wycherley International School
Colombo, Sri Lanka
2020.08 - 2021.04
  • Developed and provided safe and stimulating learning activities based on educational frameworks
  • Monitored and assessed child's progress
  • Guided to read, write, sing and do some handcrafts activities
  • Discussed about daily activities, positive development and issues with parents

Education

Bachelor of Science - Information Technology

Sri Lankan Institute of Information
06/2016 - 11/2020

Skills

  • Elderly care proficiency

  • Communication skills

  • Monitoring observations

  • Attention to detail

  • Dementia care training

  • Personal hygiene maintenance assistance

  • Activity planning

Professional Development

NVQ Level 2 Health and Social Care (In Progress – Expected September 2026)

Certification

  • Safeguarding Adults and Children
  • Manual Handling
  • Hand Hygiene for Care
  • COSHH Awareness
  • Health and Safety Awareness
  • Basic Food Safety
  • CPR Awareness
  • Equality Act 2010 Awareness
  • Infection Prevention and Control
  • Fire Safety in the Workplace
  • Falls Awareness
  • Dementia Awareness
  • Person-Centred Care
  • Oral Health Care

Additional certifications

  • ISTQB Certified Tester Foundation Level (CTFL) (August 2022)
  • Certified Scrum Master (September 2023)
  • Certificate of Software Test Automation (April - July 2023)

Languages

English
Intermediate
Welsh
Beginner
Tamil
Native

References

References available upon request.

Timeline

Health care assistant

Westhaven Nursing Home
2024.09 - Current

Health care assistant

Cera Care
2024.04 - 2024.08

Volunteer worker

Penrhynside Toddlers
2024.02 - 2025.11

QA Engineer

Virtusa
2022.03 - 2024.02

QA Engineer

Invicta Innovations
2021.05 - 2022.02

Shadow teacher

Wycherley International School
2020.08 - 2021.04

Bachelor of Science - Information Technology

Sri Lankan Institute of Information
06/2016 - 11/2020
Monaliza Mather Miltan