Mona Arun Tiwary
SEN Learning Support Assistant
Reading
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
16
16
years of professional experience
Work History
SEN Learning Support Assistant
Addington School
Woodley, Wokingham
01.2022 - Current
- Assisting the teacher with the general management of pupils.
- Preparing the classroom and setting out resources.
- Supporting with pupils’ individual needs and assisting with maintaining records of pupils’ progress.
- Supporting pupils manage emotional and behaviour challenges.
- Implement strategies and support plans designed by professionals.
SEN teaching assistant
Teaching Personnel
Winnersh, Wokingham
03.2021 - 07.2025
- Fostered inclusivity within the school community; promoted acceptance and respect for all pupils.
- Created sensory stimuli for pupils with Autism Spectrum Disorder; eased anxiety levels.
- Encouraged independent learning through structured tasks, boosting self-reliance skills.
- Worked with SENCO to ensure effective planning and delivery of Individual Education Plans (IEPs).
Telemarketer
Quantum Marketing Partners
Reading
01.2020 - 03.2020
- Educated customers about logistics by describing offerings and answering questions.
- Handled inbound telephone calls from interested customers.
- Worked collaboratively in team projects, contributed positively towards achieving common goals.
- Initiated customer interaction through outbound calls for product awareness.
MFL teacher
Sprouts Montessori House of Children, India
Chennai
07.2017 - 03.2019
- Integrated cross-curricular themes into MFL lessons enhancing overall educational enrichment.
- Increased students' understanding of English, French , German and Spanish culture through exposure to literature, film and music.
- Fostered enthusiasm for foreign languages by implementing interactive teaching techniques.
- Improved language fluency for students by assigning practical exercises and conversational practice sessions.
French teacher
Ravindra Bharathi Global School, Chennai, India
Chennai
08.2016 - 03.2017
- Created a friendly classroom atmosphere with effective communication strategies.
- Promoted active participation in class discussions for improved language proficiency.
- Organised interactive activities to enhance spoken French fluency.
- Evaluated test papers and provided feedback to students..
Translator
Accenture Bnagalore, India
Bangalore
12.2012 - 06.2013
- Assisted in business meetings for effective bilingual conversation.
- Managed multiple tasks simultaneously for increased productivity.
- Served as a cultural consultant, bridging language gaps.
- Worked on high-profile projects to ensure seamless communication.
- Translated documents from English to German and vice versa. Handled translation of business documents from various verticals including Insurance, Automotive, Banking & Financials.
- Business documents that were translated include RFP (Request for Proposal), e-mails, Technical documents (primarily SAP ERP related).
- Provided German Language training to employees deployed at various Accenture locations across India.
Trainer
Inlingua Language School, Bangalore, India
Bangalore
07.2012 - 11.2012
- Analysed training needs to determine learning styles and skills shortages.
- Delivered Training on Basic and Advanced Level of German Language.
- Led department skills assessment audits to recognise successes, learning areas and succession plans.
- Trained students in spoken & written German besides improving communication skills in German language.
- Conducted written language training required for business communications.
- Evaluated test papers and provide feedback to students.
- Conducted German culture training.
- Prepared students for the exam conducted by Goethe Institute.
- Counseled the students by building awareness on opportunities available in the field of foreign languages.
- In addition to German, also taught basic level course in Spanish.
consultant- Market Research
Genpact, Bngalore, India
Bangalore
03.2010 - 11.2011
- Customized various databases and created reports.
- Manage client interactions and resolve operational issues.
- Translating technical/operational procedure related Documentation from German to English.
- Training employees in German language.
Reinsurance technical accountant
Swiss Re Global Business, Bangalore, India
Bangalore
07.2009 - 12.2009
- Maintained up-to-date knowledge on reinsurance regulations, ensured company adherence.
- Adjusted payment schedules as necessary, ensured prompt payments from clients.
- Conducted periodic reviews of insurance policies for continued relevancy.
- Analysed premium adjustments for accurate billing procedures.
Senior associate
TCS, Chennai, India
Chennai
03.2009 - 06.2009
- Categorized multi product commercials received from a leading market research firm (AC Nielsen, Germany).
- Explored database for a comparable advertisement.
- Coded and created commercials in German.
- Managed client interactions and resolve operational issues.
- Formulated Productivity reports, Query log, Defect tracker and Causal analysis.
Education
Montessori Teacher - Montessori Education
IMT Institute
Chennai 07/2016 - 09/2018
Diploma in European Classical Music(Guitar) - Guitar
Prayner Konservatorium
Vienna, Austria 09/2005 - 06/2008
Highest Diploma in German - German Language
Schottontor University
Vienna, Austria 10/2004 - 03/2005
Diploma of Higher Education in German - Gerrman Language
Goethe Institute
Pune, India 03/2003 - 03/2004
Diploma in German Language - German Language
Nagpur University
Nagpur, India 07/2001 - 02/2003
Master of Arts - English Literature
Guru Ghasidas University
Bilaspur, India 07/1998 - 05/2000
Bachelor of Commerce - Economics, Accountancy, Statistics, Business Maths
Guru Ghasidas University
Bilaspur, India 07/1995 - 05/1998
Timeline
SEN Learning Support Assistant
Addington School
01.2022 - Current
SEN teaching assistant
Teaching Personnel
03.2021 - 07.2025
Telemarketer
Quantum Marketing Partners
01.2020 - 03.2020
MFL teacher
Sprouts Montessori House of Children, India
07.2017 - 03.2019
French teacher
Ravindra Bharathi Global School, Chennai, India
08.2016 - 03.2017
Translator
Accenture Bnagalore, India
12.2012 - 06.2013
Trainer
Inlingua Language School, Bangalore, India
07.2012 - 11.2012
consultant- Market Research
Genpact, Bngalore, India
03.2010 - 11.2011
Reinsurance technical accountant
Swiss Re Global Business, Bangalore, India
07.2009 - 12.2009
Senior associate
TCS, Chennai, India
03.2009 - 06.2009
Montessori Teacher - Montessori Education
IMT Institute
07/2016 - 09/2018
Diploma in European Classical Music(Guitar) - Guitar
Prayner Konservatorium
09/2005 - 06/2008
Highest Diploma in German - German Language
Schottontor University
10/2004 - 03/2005
Diploma of Higher Education in German - Gerrman Language
Goethe Institute
03/2003 - 03/2004
Diploma in German Language - German Language
Nagpur University
07/2001 - 02/2003
Master of Arts - English Literature
Guru Ghasidas University
07/1998 - 05/2000
Bachelor of Commerce - Economics, Accountancy, Statistics, Business Maths
Guru Ghasidas University
07/1995 - 05/1998
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