Momotaz Begum
London
Summary
Experienced Pharmacy Dispenser skilled in managing busy chemist operations for growing customer bases. Communicates and collaborates well to achieve productive counter and dispensary operations. Adheres to policies and procedures for safe, compliant patient services.
Reliable and dedicated professional with excellent communication and organisational skills, combined with keen eye for accuracy and commitment to customer service. Demonstrates strong attention to detail and proficiency in managing pharmaceutical inventory. Eager to contribute to patient care and support pharmacy operations in [Desired Position] role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Pharmacy dispenser
Allens Pharmacy
London
03.2003 - Current
- Ensured smooth operations for efficient customer service by managing stock levels effectively.
- Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
- Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
- Managed pharmacy inventory for optimal efficiency and accuracy in dispensing medication.
- Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Assisted in the training of junior staff members to enhance team performance.
- Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
- Handled sensitive data responsibly adhering to GDPR guidelines at all times.
- Reviewed physician orders to assess prescription accuracy and safety.
- Provided knowledgeable clinical advice to relieve and improve patients' everyday conditions.
- Maintained detailed prescription files for compliance and traceability purposes.
- Stayed up-to-date on NHS payment and exemption rules.
- Assisted in the ordering process for medical supplies enhancing inventory management.
- Participated in regular audits resulting in thorough checks of processes and procedures.
- Oversaw work activities, performance and service quality of 2 pharmacy staff.
Newsagents salesperson
News On the Wharf
London
01.2002 - 06.2002
- Assisted customers to find products, resulting in satisfaction and repeat business.
- Handled cash transactions with accuracy and efficiency for improved customer service.
- Wrapped and packaged customer purchases to protect goods.
Education
GCSEs -
George Green Secondary School
London 09.1996 - 09.2001
Skills
- Dispensing medicines
- Sales skills
- Prescription dispensing
- Verifying orders
- Patient and peer communication
- Pharmacy procedure and operation
- Recall monitoring
- Drug interaction understanding
- MHRA Drug Safety Guidelines
- Confidentiality and GDPR
- Drug inventory management
- FDA Drug Safety Guidelines
- Stock checking
Timeline
Pharmacy dispenser
Allens Pharmacy
03.2003 - Current
Newsagents salesperson
News On the Wharf
01.2002 - 06.2002
GCSEs -
George Green Secondary School
09.1996 - 09.2001
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