Molly Williams

Applied knowledge of corporate industry to guide informed decisions leading to optimal guest experience. I remained enthusiastic whilst leading team building activities around London and Oxford, which allowed me to build a loyal cliental by always delivering a fun and rememberable business event. Liaising with clients to determine event requirements meant I could offer package options to meet their needs and exceed expectations.

Ensuring I would arrive early to shifts, with an eagerness to get involved with the team. I served high volumes of guests in a fast paced environment whilst ensuring I delivered a personalised customer service. Confidently managed customer requests by listening to concerns and providing positive solutions which followed company procedure. I was content collaborating across the team or taking on tasks set out individually to achieve productivity and efficiency.

- During my three years’ experience I learnt the importance of excellent client service in such an energetic environment by warming greeting customers upon arrival and ensuring their experience was to a high quality by delivering accurate orders. Alongside waitressing, I hosted breakfasts for large companies, completed daily set ups and cultivated a clean and tidy restaurant to minimise health risks. Greeting customers on a personal level, helped build strong relationships to ensure they were satisfied with the service provided. My extensive experience allowed to me assist other colleagues through strong verbal communications to create a well-organized system.

Independently seeking work experience athletes the courts strengthened my resolve to pursue a career in law by giving me a realistic and inspiring image of the profession. Corresponding with barristers and judges regarding cases going on in the courts gave me an appreciation for the work I hope to add to in the future. As well as overseeing cases, I studied law reports to keep updated with developments and changes relating to law.