Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Mollie - Brooke Mellor

Norwich,Norfolk

Summary

Experienced in stage management and acting, with a strong background in crowd control management and customer service orientation. Demonstrates exceptional communication efficiency, patience, and tolerance, coupled with notable skills in people management and situational awareness. Proven ability to make strong decisions under pressure, effectively plan and multitask, while maintaining confidence and calmness. Committed to teamwork and delivering high-quality service with a focus on continuous improvement in the entertainment industry.

Overview

2
2
years of professional experience

Work History

Safety steward

Norwich City Football Club
Norwich, Norfolk
01.2023 - Current
  • Ensured safety for event attendees by conducting thorough venue checks.
  • Maintained order during high-profile concerts to prevent accidents.
  • Improved team coordination with regular communication, enhancing overall safety operations.
  • Trained in basic first aid treatment
  • Provided assistance in evacuation drills, maintaining calm amongst participants.
  • Met passengers at entrance, verified tickets and directed individuals to locations.

Safety steward

Phoenix Events
Norwich, Norfolk
11.2022 - Current
  • Ensured safety for event attendees by conducting thorough venue checks.
  • Maintained order during high-profile concerts to prevent accidents.
  • Improved team coordination with regular communication, enhancing overall safety operations.
  • Directed crowds efficiently for smooth ingress and egress from venues.
  • Responded promptly to emergencies, ensuring minimal disruption to events.
  • Collaborated with security personnel to maintain peace during events.
  • Received commendation for quick thinking during crisis situations by implementing emergency protocols effectively.
  • Controlled traffic around the venue area, facilitating better crowd management.

Education

GCSEs - Mathematics

Sewell Park Academy
Norwich
09.2016 - 05.2021

GCSEs - English

Sewell Park Academy
Norwich
09.2016 - 05.2021

GCSEs - Science

Sewell Park Academy
Norwich
09.2016 - 05.2021

GCSEs - History

Sewell Park Academy
Norwich
09.2016 - 05.2021

GCSEs - Catering

Sewell Park Academy
Norwich
09.2016 - 05.2021

GCSEs - Drama

Sewell Park Academy
Norwich, Norfolk
09.2016 - 05.2021

UAL Lvl 3 Diploma In Performing + Production Arts - BTEC Drama

City College Norwich
Norwich
09.2021 - 05.2022

UAL Lvl 3 Diploma In Performing + Production Arts - BTEC Drama

City College Norwich
Norwich, Norfolk
09.2022 - 05.2023

Drama

University of East Anglia
Norwich, Norfolk
09.2023 -

Skills

  • Crowd control management
  • Communication efficiency
  • Patience and tolerance
  • People management
  • Customer service orientation
  • Situational awareness
  • Strong decision-making
  • Teamwork skills
  • Ability to effectively plan
  • Multi-tasking abilities
  • Confidence
  • Ability to remain calm
  • Stage management experience
  • Experience Acting

Affiliations

  • Reading
  • Art
  • Musical Theatre and Film industry

Accomplishments

I received rewards from The English Experience, School of English on 2 separate occasions in both 2018 and 2019 for caring for a student from abroad.


I received a certificate from Cirdan Trust in 2018 for voyaging on a sailing course for five days and learning how to work on a yacht


I received a certificate from Young writers in 2018 for talented writers for an original piece of creative writing that was selected for publication in a young writers anthology


I performed on the theatre royal stage in 2016 with a dance group


Timeline

Drama

University of East Anglia
09.2023 -

Safety steward

Norwich City Football Club
01.2023 - Current

Safety steward

Phoenix Events
11.2022 - Current

UAL Lvl 3 Diploma In Performing + Production Arts - BTEC Drama

City College Norwich
09.2022 - 05.2023

UAL Lvl 3 Diploma In Performing + Production Arts - BTEC Drama

City College Norwich
09.2021 - 05.2022

GCSEs - Mathematics

Sewell Park Academy
09.2016 - 05.2021

GCSEs - English

Sewell Park Academy
09.2016 - 05.2021

GCSEs - Science

Sewell Park Academy
09.2016 - 05.2021

GCSEs - History

Sewell Park Academy
09.2016 - 05.2021

GCSEs - Catering

Sewell Park Academy
09.2016 - 05.2021

GCSEs - Drama

Sewell Park Academy
09.2016 - 05.2021
Mollie - Brooke Mellor