Dedicated professional with a strong foundation in customer service and guest experience, adept at crowd monitoring and ensuring safety awareness. Skilled in conflict de-escalation and professional communication, with a proven ability to log incidents accurately and write detailed reports. Demonstrates excellent time management, teamwork, and radio etiquette while following procedures meticulously. Proficient in numeracy, cash handling, and quick mental calculations, aiming to leverage these skills to enhance operational efficiency in dynamic environments.