Mohit Saini
Hounslow
Summary
Experienced hospitality professional with extensive knowledge of hospitality standards, multilingual communication, and silver service. Adept at understanding special dietary requirements and dining etiquette, ensuring exceptional customer experiences. Skilled in handling difficult customers with poise and professionalism.
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work history
Waiter
Madhus kitchen
Watford, Hertfordshire
2024.11 - 2025.12
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Handled payment transactions to guarantee smooth customer checkout process.
Job Training
Nirvana Luxury Hotel
Ludhiana, Punjab, INDIA
2024.02 - 2024.05
- Organised job training programmes; improved employability amongst homeless population.
- Listened to instructions from [Job Title], gaining valuable onsite job training.
- Assimilated new statistical methodologies quickly whilst on the job training sessions.
- Advocated for clients' access to resources like housing or job training programs-contributing positively towards societal reintegration process.
Industrial Training
Radisson Hotel
Shimla, H.P, India
2022.07 - 2022.10
- Improved team's knowledge by conducting regular training sessions.
- Ensured compliance with health and safety regulations, reducing potential risks at the workplace.
- Assessed employees' progress for better skill development.
- Built strong rapport amongst trainees fostering a supportive network for shared learning.
Education
Master of Science - Master of Science, Business Management
BPP University
England 2024.01 - 2025.01
Bachelor of Business Administration - Hospitality
BHMCT, Hospitality DAVIET college
India 2020.01 - 2024.01
CBSE
Matric
IndiaSkills
- Multilingual communication
- Hospitality standards knowledge
- Special dietary requirements understanding
- Silver service experience
- Dining etiquette knowledge
- Handling difficult customers
Affiliations
- Travelling
- Gaming
Timeline
Waiter
Madhus kitchen
2024.11 - 2025.12
Job Training
Nirvana Luxury Hotel
2024.02 - 2024.05
Master of Science - Master of Science, Business Management
BPP University
2024.01 - 2025.01
Industrial Training
Radisson Hotel
2022.07 - 2022.10
Bachelor of Business Administration - Hospitality
BHMCT, Hospitality DAVIET college
2020.01 - 2024.01
CBSE
Matric