Annie Tahirova
Yeovil,Somerset
Summary
Enthusiastic student with a desire to gain experience in the Retail and Hospitality industries. Speaks three languages- native Bulgarian, English, and Spanish. Has a positive attitude towards challenges and unknown circumstances; responsible, excellent communicator, and easily adaptable in different environments among multi-cultural communities.
Overview
2024
2024
years of professional experience
1
1
Certification
Work history
Waiter
Yeovil Baptist Church Café
Yeovil, Somerset
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Managed table settings for optimal dining experience.
- Delivered excellent customer service through friendly and polite interaction.
- Helped reduce waiting times by swiftly clearing tables after use.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Customer assistant - volunteer
St Margaret's Hospice Charity Shop
Yeovil , Somerset
07.2023 - 07.2023
- Stocked shelves regularly for easy access to products by customers.
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
Education
A-Levels - Law, Spanish and Sociology
The Gryphon Sixth Form
Sherborne GCSEs -
Preston School
Yeovil, SomersetSkills
- Multilingual communication
- Restock procedures
- Patience and tolerance
- Customer Service
- Order processing
- Sales persuasion
- Returns and exchanges
- Hard-working
Affiliations
- playing the guitar
- singing
Certification
TEFL- Teaching English as a Foreign Language
Languages
English
Fluent
Spanish
Upper intermediate
Bulgarian
Native
Timeline
Customer assistant - volunteer
St Margaret's Hospice Charity Shop
07.2023 - 07.2023
Waiter
Yeovil Baptist Church Café
A-Levels - Law, Spanish and Sociology
The Gryphon Sixth Form
GCSEs -
Preston School
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