MOHAMMED SAMEUL HOQUE
BIRMINGHAM
Summary
Results-driven professional with expertise in assertive leadership, target achievement, and workflow organisation. Proficient in utilising business intelligence tools to enhance operational efficiency and ensure accuracy in work. Committed to delivering measurable outcomes and optimising processes to achieve organisational goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Retail sales associate
Sports Direct
Birmingham, west midlands
02.2025 - Current
- Provided product knowledge to customers for informed purchases.
- Operated till systems correctly, ensuring accurate transactions.
- Handled cash transactions accurately maintaining financial integrity.
- Lead the training of new staff members to improve team efficiency.
- Contributed to sales targets through active promotion of products.
- Conducted inventory checks to ensure stock accuracy.
- Advised customers on product selection based on their needs.
Barista
Eis Cafe
Birmingham, west midlands
12.2022 - 02.2024
- Streamlined order taking process, reducing wait times for customers' convenience.
- Collaborated with team members during busy periods improving workflow efficiency.
- Managed high volume orders during peak hours maintaining quality of service.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Maintained cleanliness of the café area whilst preparing orders.
Waiter
Almiraj Banqueting suite
Birmingham, West Midlands
01.2022 - 11.2022
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Helped reduce waiting times by swiftly clearing tables after use.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Delivered excellent customer service through friendly and polite interaction.
Education
GCSEs -
Small Heath Leadership academy
Birmingham 09.2016 - 06.2022
Skills
- Assertive leadership
- Target achievement
- Business intelligence tools
- Workflow organisation
- Accuracy in work
Timeline
Retail sales associate
Sports Direct
02.2025 - Current
Barista
Eis Cafe
12.2022 - 02.2024
Waiter
Almiraj Banqueting suite
01.2022 - 11.2022
GCSEs -
Small Heath Leadership academy
09.2016 - 06.2022
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