Mohammed Al-Hussain Bin Sulaiman
Summary
A motivated and consistent individual with experience in client support, complaint management, and customer service. Carries out strong verbal communication skills and works well with colleagues and customers to build positive relationships. Experienced in handling cash transactions accurately while providing excellent service. Remains calm under pressure, resolves issues efficiently and consistently works towards achieving targets. Strong attention to detail with analytical thinking and experience in report writing and documentation.
Overview
2
2
years of professional experience
Work history
Counter assistant
Indian Night Restaurant
Chelmsford, Essex
2024.01 - Current
- Maintained high hygiene standards in areas to ensure safe consumption for customers.
- Addressed customer queries, providing greater understanding of goods, services and improving overall service experience.
- Processed card payments to improve the effectiveness of transactions.
- Contributed to store cleanliness by carrying out regular maintenance.
- Handled cash transactions, ensuring accurate accounting at end of shift.
Lab assistant
Barking & Dagenham College
Dagenham, Romford, London
2024.03 - 2024.03
- Maintained laboratory cleanliness to ensure a safe working environment for staff.
- Followed strict quality control procedures during experiments to maintain high research standards.
- Prepared and organised laboratory equipment for smooth running of experiments.
- Ensured correct disposal of biohazardous waste in line with laboratory safety procedures.
- Monitored stock levels and reported shortages to the Laboratory Manager to prevent disruptions to laboratory work.
Education
GCSEs - General Certificate of Secondary Education
The Royal Liberty School
Romford, Havering 2018.09 - 2023.06
NVQ Level 3 - Applied Science
Barking and Dagenham College
Romford 2023.09 - 2025.06
Bachelor of Science - Criminology with forensic science
University of West London
City of london 2025.09 -
Skills
- Work under pressure
- Cash-handling expertise
- Complaint resolution
- Customer Service
- Confidence
- Leadership skills
- Writing skills
- Communication skills
Affiliations
- Learning languages e.g. Arabic
- travelling
- Personal fitness and strength training
Accomplishments
Achieved 1st place in an intensive Islamic studies course, demonstrating strong dedication, discipline, and academic excellence.
Languages
English
Native
Bengali
Native
Arabic
Intermediate
References
A Ali
Manager Of Indian Night Restaurant
Phone: 07983521981
Email: info@indiannightchelmsford.co.uk
Timeline
Bachelor of Science - Criminology with forensic science
University of West London
2025.09 -
Lab assistant
Barking & Dagenham College
2024.03 - 2024.03
Counter assistant
Indian Night Restaurant
2024.01 - Current
NVQ Level 3 - Applied Science
Barking and Dagenham College
2023.09 - 2025.06
GCSEs - General Certificate of Secondary Education
The Royal Liberty School
2018.09 - 2023.06