Qualified Bus Driver with 19 years of experience in safe passenger transportation. Well-versed in maintaining efficient route times and retaining diligent focus on safety and security.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Bus driver
Go Ahead London (formerly First Group)
London
04.1999 - 07.2018
Managed difficult situations calmly, creating a peaceful environment onboard.
Maintained punctuality for smooth running of timetable schedules.
Followed company policies strictly, upholding professional standards at all times.
Provided excellent customer service to passengers, ensuring a comfortable journey.
Reported any mechanical problems promptly for early resolution.
Coordinated with control centres for updated route information, keeping journeys efficient.
Undertook routine vehicle inspections for safe driving conditions.
Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
Performed safety checks before and after shifts, completing daily checklists.
Reported delays and accidents to dispatchers at head office.
Handled customer complaints and kept customers satisfied through professional conduct.
Provided clean and safe environment on bus with routine maintenance and clear aisle.
Interacted with customers pleasantly and professionally, delivering first-class care and service.
Assisted passengers with difficulties or disabilities to safely board and disembark buses.
Maintained professional appearance and excellent hygiene levels to uphold company reputation.
Adjusted travel routes in line with weather forecasts and road conditions.
Maintained cleanliness in the bus through regular checks and cleaning.
Ensured passenger safety by adhering to all traffic regulations.
Promoted good behaviour amongst passengers with clear communication of rules.
Navigated different routes efficiently to reach destinations on time.
Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
Obeyed highway code and road safety rules, providing safe, professional bus services.
Monitored traffic closely to avoid accidents and incidents.