Mohammed Mustafa
Cardiff,Vale of Glamorgan
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by a proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of Sales or Retail assistant role.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Sales assistant
Capital Tyres
Cardiff, Vale of Glamorgan
2025.09 - 2026.05
- Developed strong customer service skills by advising customers on tyre selection, ensuring clear communication and confident decision making
- Built organisational and teamwork skills through managing stock, supporting deliveries and coordinating with technicians for tyre fitting appointments
- Strengthened problem-solving skills by identifying customer needs quickly and providing suitable tyre solutions while handling enquiries in a busy retail environment
Mail sorter
Angard Staffing
Cardiff, Vale of Glamorgan
2025.08 - 2026.05
- Sorted high volumes of mail and parcels to ensure timely delivery
- Operated automated sorting machinery and carried out manual sorting efficiently
- Maintained high accuracy while working at speed in a time-critical environment
- Followed Royal Mail procedures for mail handling, security and confidentiality
- Enhanced teamwork and communication skills in fast-paced environment
- Work flexible shifts, including early mornings, nights , weekends and peak periods
Retail assistant
Discount Junction
Cardiff, Vale of Glamorgan
2025.01 - 2025.09
- Assisted customers with purchases and enquiries while providing customer first service
- Maintained tidy, well-organised shop floor to enhance customer experience
- Operated tills and handled cash accurately, reinforcing strong numeracy skills
- Developed problem solving skills , teamwork and flexibility by managing customer issues constantly
Volunteer
Fare share
Cardiff, Vale of Glamorgan
2024.11 - 2025.01
- Distributed surplus food to the local community
- Improved teamwork by collaborating with volunteers to achieve common goals
- Enhanced communication skills by interacting with people from different backgrounds
- Built customer service skills and supported others in the community
Customer assistant
Lavien Rose
Cardiff, Vale of Glamorgan
2023.11 - 2024.04
- Delivered excellent customer service while supporting product sales and gathering customer feedback
- Met strict deadlines in fast-paced environments to ensure timely event execution
- Coordinated with team members to optimise event setup processes
- Followed technical manuals to construct stage structures, archways and venue decorations
Education
GCSEs -
Fitzalan High school
Cardiff 2019.06 - 2024.08
A-Levels - Psychology Mathematics Biology
Fitzalan High school
Cardiff 2024.09 - 2026.06
Skills
Sales techniques
Cash handling
Bilingual or multilingual
Effective listening
Confident communicator
Patience and tolerance
Full UK driving license
Fluent proficiency in Hindko and English , with basic proficiency in Welsh and Pashto
Timeline
Sales assistant
Capital Tyres
2025.09 - 2026.05
Mail sorter
Angard Staffing
2025.08 - 2026.05
Retail assistant
Discount Junction
2025.01 - 2025.09
Volunteer
Fare share
2024.11 - 2025.01
A-Levels - Psychology Mathematics Biology
Fitzalan High school
2024.09 - 2026.06
Customer assistant
Lavien Rose
2023.11 - 2024.04
GCSEs -
Fitzalan High school
2019.06 - 2024.08