Sales agent
The Interactive Team TalkTalk
Birmingham, West Midlands
07.2023 - 12.2024
- Provided customers with price information and handled financial transactions.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.