Mohammed Ismaila
Birmingham,West Midlands
Overview
2
2
years of professional experience
1
1
Certification
Work history
Sales agent
The Interactive Team TalkTalk
Birmingham, West Midlands
07.2023 - 12.2024
- Provided customers with price information and handled financial transactions.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
Production worker
Hello Fresh
Nuneaton, Warwickshire
01.2023 - 07.2023
Production worker
WHS Plastiics
Birmingham, West Midlands
01.2024 - Current
- Kept workspaces clean and organised with regular attention.
- Followed assembly instructions to accurately complete jobs.
- Maintained fast pace and attention to detail to meet productivity targets.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
Education
GCSEs - History, Government , Economics, Geography
Okuapeman Senior High School
OKUAPEMAN, GHANA 09/2017 - 12/2018
GCSEs - Deutsch, English, Maths.
Berufliche Schule Sankt Pauli
Hamburg, Germany 02/2019 - 07/2020
NVQ Level 2 - IT Systems Support and Cyber Security
South and City College Birmingham
Birmingham 09/2023 - 06/2024
Skills
- Manual handling
- Machinery operation
- Quality Control
- Health and safety compliance
- Material loading and unloading
- [Product] assembly
- Office 365 usage
- HTML5
- Java 8
- Java 11
- SQL
- C
- Communication skills
- Team building
- Knowledge of [Software]
- Programme development
- Multilingual
- Time management
- Problem-solving
Affiliations
- Working Out. Reading and Self Photography
Certification
B1 DEUTSH DIPLOMA
BERUFSVORBEREITUNGSSCHULE ABSCHLUSSZEUGNIS
LEVEL 2 IT SYSTEM SUPPORT AND CYBER SECURITY
Languages
English
Native
German
Upper intermediate
Hausa
Native
Timeline
Production worker
WHS Plastiics
01.2024 - Current
Sales agent
The Interactive Team TalkTalk
07.2023 - 12.2024
Production worker
Hello Fresh
01.2023 - 07.2023
GCSEs - History, Government , Economics, Geography
Okuapeman Senior High School
09/2017 - 12/2018
GCSEs - Deutsch, English, Maths.
Berufliche Schule Sankt Pauli
02/2019 - 07/2020
NVQ Level 2 - IT Systems Support and Cyber Security
South and City College Birmingham
09/2023 - 06/2024
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