Mohamed Mire
London,Greater London
Summary
Detail-oriented team player with strong organisational skills and a passion for Aviation . Throughout my previous experiences of employment, I have been able to utilise and build upon my time management, teamwork and interpersonal skills to become an extremely well rounded individual. At any given opportunity, I can demonstrate my ability to thrive under pressure and make the correct decisions for the best possible outcomes. I aim to achieve a life long goal of becoming an Airline pilot and willing to grow as an individual to do so.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Turnaround Co-Ordinator/Flight Dispatcher
Swissport
London, Heathrow
2023.08 - Current
- Responsible for a safe, secure & correct aircraft arrival to/departure from its parking stand. This is to include the overseeing of safety of the entire operation on the ramp area, involving all staff and third-party suppliers.
- Communicate aircraft load and fuel figures with flight crew and load control.
- Operate aerobridges to enable passengers to embark and/or disembark the aircraft.
- Liaise with all relevant stakeholders during a turnaround (Airline managers, aircraft head loaders, boarders and air pursers) through effective communication.
- Provide guidance for loading, e.g. location of load (bulk, compartments, ULD (unit load device) positions), e.g. type of load (bags, cargo, mail, dangerous goods and special loads)
- Carry out safety checks on the ramp to ensure it is FOD free and operate Stand Entry Guidance systems to enable the aircraft to taxi into stand.
Passenger Services Agent
Swissport
London, Heathrow
2022.06 - 2023.07
- Instructed passengers on safety and emergency procedures and answered passenger enquiries.
- Led timely check-in procedures to facilitate departures in line with schedule.
- Assisted passengers travelling with our customer airlines in one of Europe’s largest airports with checking in and boarding whilst complying with Swissport’s SOP’s and security measures set by Heathrow airport and the UK Civil Aviation Authority.
- Communicated changes to passengers promptly, providing additional information to help manage travel anxiety.
Team Leader/Barista
Pret A Manger
London, Greater London
2021.10 - 2022.07
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Education
GCSEs - National Curriculum
Central Foundation Boys' School
London 2015.09 - 2020.06
A-Levels - Economics and Social sciences
St Charles Catholic Sixth Form College
London 2021.09 - 2023.06
Skills
- Leadership skills
- Operations management
- Adaptability
- Capable of working with a variety of teams
- Ability to come up with solutions at any given times
- Manage high workloads through organisation and planning
- Effective communicator
Languages
English
Native
Timeline
Turnaround Co-Ordinator/Flight Dispatcher
Swissport
2023.08 - Current
Passenger Services Agent
Swissport
2022.06 - 2023.07
Team Leader/Barista
Pret A Manger
2021.10 - 2022.07
A-Levels - Economics and Social sciences
St Charles Catholic Sixth Form College
2021.09 - 2023.06
GCSEs - National Curriculum
Central Foundation Boys' School
2015.09 - 2020.06