Mohamed-Amin Sharif
London
Summary
A hardworking individual who has worked diligently throughout academia to achieve highly competitive grades to enable a career in Civil Engineering. Intelligent, with the ability to solve complex problems and a natural affinity to science and technology. Looking for a placement in an environment that will enhance existing skills and support chosen career path.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
Sennheiser Streaming Technologies
09.2023 - 01.2024
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Maintained clean, organized and professional work environment.
- Educated customers on product features and answered questions regarding product use.
- Increased sales by effectively communicating product benefits.
- Maintained knowledge of current promotions and product features.
- Showed understanding of customer's personal style and preferences when offering product advice
- Developed and executed promotional campaigns to drive brand awareness and sales
Sales Adviser
Peacock Fashion Company
01.2023 - 09.2023
- Providing exceptional customer care to add to the success of the store
- Greeting customers, understanding their needs, and helping in finding products
- Providing product knowledge, advice, and recommendations to enhance their shopping experience
- Achieving target: Actively engaging with customers to promote and sell merchandise by upsell and cross-sell products, thereby maximizing sales
- Visual Merchandising: Participating in visual merchandising activities, including setting up displays, arranging promotional materials, and following brand guidelines to create an enticing shopping environment.
Customer Service Representative
Dahabshiil
05.2022 - 11.2022
- Providing a positive and seamless customer experience
- Greeting customers and providing a warm and welcoming atmosphere
- Assisting customers with their inquiries
- Facilitating internet access, computer troubleshooting, printing services, and any other technical support required
- Cash Handling: managing cash transactions, including receiving payments, providing change accurately, and maintaining the cash register
- Skills developed: Administrative Tasks: performing administrative duties such as data entry, record-keeping, and maintaining customer databases.
Education
Level 3 Engineering Diploma - Engineering Principles: Mechanical, Electrical, and Civil Engineering
City & Islington Sixth Form College
London, ENG06.2024
GCSEs - GCSEs
Tawid Boys School
London, ENG06.2022
Skills
- Excellent verbal and written communications skills as evident in interactions in academia, with lectures, friends, and customers from all levels
- Cold-calling
- Brand Awareness
- Polite and Friendly
- Complaint Management
- Leadership
- Problem Solving
- Technical Knowledge
- Great Time Management
- Prioritization skills with a flexible approach to time demands
- Persuasion techniques
- Art & Design: creative with high proficiency in CAD
- Numeracy: excellent as evident in grades achieved
- IT: working knowledge of Microsoft Office, internet research, CAD, coding and programming
- Computer Skills
Additional Information
Continuously staying updated with industry advancements and improving my skills is a priority for me. I actively seek out workshops, certifications, and training opportunities to expand my knowledge and expertise, ensuring I am at the forefront of technological advancements and best practices.
References
Available upon Request
Timeline
Brand Ambassador
Sennheiser Streaming Technologies
09.2023 - 01.2024
Sales Adviser
Peacock Fashion Company
01.2023 - 09.2023
Customer Service Representative
Dahabshiil
05.2022 - 11.2022
Level 3 Engineering Diploma - Engineering Principles: Mechanical, Electrical, and Civil Engineering
City & Islington Sixth Form College
GCSEs - GCSEs
Tawid Boys School
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