MOHAMED ALDUBON
Dubai
Summary
Results-driven professional with over 15 years of experience in flagship store and international brand management across the Middle East and UK markets. Currently managing an 8-brand portfolio at Harvey Nichols London, achieving significant growth while optimising operational costs and enhancing stakeholder relationships. Skilled in team leadership, P&L management, and strategic planning to meet commercial objectives.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Business Manager
Kenneth Green Associates
London, Harrods & Harvey Nichols
07.2022 - Current
- Full commercial ownership of an 8-brand portfolio at Harvey Nichols, delivering double-digit YTD growth across all brands and 150%+ growth for Amouage.
- Led 15 permanent staff on £4.5m+ luxury account at Harrods, managing rotas, KPI tracking, incentives, visual merchandising and promotions.
- Recruited, trained and led a high-footfall luxury sales team, setting individual targets and incentives and tracking CRM activity and KPIs against brand objectives.
- Reduced collateral spend (NSV) by 60%+ and streamlined staffing, enhancing margin and revenue through cross-department collaboration with personal shopping and fashion.
- Acted as primary liaison between head office, buyers and store management; coordinated commercial campaigns and promotional sites from planning to execution.
Business Manager
Wazzan Limited
London
07.2021 - 06.2022
- Doubled business valuation within two quarters, leading to stakeholders selling the business at a record valuation achieved during my management.
- Ran a specialist alterations and luxury fabric care business across three London sites, leading a team of 10+ where I built new B2B channel from scratch, winning three corporate accounts (Weekend Max Mara, Suitsupply, Burberry London) delivering alteration services for their clients plus specialist care for display and sample garments.
- Expanded client book to include diplomatic missions and Middle Eastern ultra-high-net-worth clients, maintaining confidentiality in all interactions to build trust and loyalty.
Sales Assistant
LVMH (Loewe)
London
06.2019 - 09.2021
- Provided personalised consultations and CRM-driven clienteling at LVMH maison, fostering strong repeat business.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
- Contributed to Loewe's expansion into home fragrance by supporting launch of Home Scents collection (candles, diffusers, home sprays), relocation to larger Selfridges space, and executing Home Scents pop-ups across flagship London stores including Selfridges and Liberty London.
Project Manager
Structures Made Easy
London
12.2016 - 06.2019
- Managed project budgets, fee proposals, cost tracking, and contract compliance for over 20 residential and commercial developments.
- Acted as primary operational liaison between company directors, architects, and contractors, facilitating project schedules and workflows to meet deadlines.
- Coordinated preparation, submission, and tracking of planning permission applications for directors, facilitating smoother project progression.
- I oversaw vendor procurement and subcontractor hiring, negotiating contracts and managing supplier relationships to control costs and maintain service standards.
- Led recruitment, allocated resources, and delegated team tasks, enhancing internal administrative and operational efficiencies.
- South Ealing
Credit Controller
Roshan Group
Amman
09.2013 - 11.2016
- Managed portfolio collections and client visits, enforcing trading terms to maximise cash recovery and reduce overdue debt, while monitoring credit limits and delinquent accounts through dunning runs, temporary credit stops, and legal escalations.
- Reconciled cheque and electronic bank transfer payment allocations, ensuring accuracy in collection records and supporting overall financial integrity.
- Resolved sales, customs, and recurring billing disputes through collaboration with internal sales teams and external stakeholders, ensuring swift resolution and maintaining customer relations.
Sales Assistant (Part-Time)
Abu Shakra
Amman
12.2011 - 08.2013
- Provided consultative, personalised service in Arabic and English during peak seasonal campaigns, fostering long-term client relationships.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Organised shelves to enhance product visibility and attract customer attention.
- Established luxury retail experience at Jordan's leading beauty retailer, supporting successful launch of TAJ Mall branch.
Education
Bachelors degree - Law LLB(HONS)
University of Westminster
London01-2025
Bachelors degree - Accounting and Finance (English)
Applied Science University
Amman01-2015
Tawjihi - Information Technology
Victoria College School
Amman01-2011
Skills
Core Skills & Competencies
- Multi-Brand Portfolio Management
- P&L management
- Strategic & Commercial Planning
- Budget and margin optimisation
- Sales Forecasting & Business Intelligence
- KPI performance management
- Retail Operations & Flagship Store Management
- Multi-Site Operations & Floor Leadership
- B2B & Corporate Account Development
- B2B Relationship Management
- VIP & UHNWI Clienteling
- CRM Strategy & Client Relationship Management
- Commercial Campaigns & Promotional Execution
- Product Launches, Pop-Up Retail & Store Development
- Visual Merchandising Strategy & Execution
- Inventory Control & Supply Chain Management
- Vendor Relationship Management
- Vendor Procurement & Strategic Supply Negotiation
- Financial Risk Management
- Financial reporting
- Project management
- Project & Supply Chain Governance
- Corporate compliance
- Business optimisation
- Policy Development & Implementation
- Data Analytics & Performance Metrics
- E-Commerce & Digital Platforms
- ERP, CRM & POS Systems
- SAP ERP & Microsoft 365 (Advanced Excel and PowerPoint)
- Project planning
- Consumer Insights Analysis
- Marketing Strategy & Digital Marketing
- Event Planning & Public Relations
- Talent acquisition
- Leadership, Delegation & Performance Development
- Workforce planning
- Stakeholder Management & Business Networking
- Intercultural Communication & Relationship Building
- Customer experience standards
- Customer experience standards
Languages
Arabic
First Language
English
Proficient
C2
Interests
- Tennis
Personal info
- Age: 33
- Gender: Male
- Nationality: British
- Marital status: Married
http://linkedin.com/in/mdubon1
Timeline
Business Manager
Kenneth Green Associates
07.2022 - Current
Business Manager
Wazzan Limited
07.2021 - 06.2022
Sales Assistant
LVMH (Loewe)
06.2019 - 09.2021
Project Manager
Structures Made Easy
12.2016 - 06.2019
Credit Controller
Roshan Group
09.2013 - 11.2016
Sales Assistant (Part-Time)
Abu Shakra
12.2011 - 08.2013
Bachelors degree - Law LLB(HONS)
University of Westminster
Bachelors degree - Accounting and Finance (English)
Applied Science University
Tawjihi - Information Technology
Victoria College School