Kiran Rani Baidya

Responsible for registering statutory life events and ensuring compliance with UK civil registration legislation while providing professional guidance to members of the public.

• Applied UK civil registration legislation to register births, deaths, marriages and civil partnerships, ensuring strict statutory compliance and the accuracy of legal records.
• Conducted formal statutory interviews with members of the public to obtain and verify information required for official legal documentation and certification.
• Prepared, verified, and issued official certificates and registration records relied upon for legal, administrative, and governmental purposes, maintaining exceptional attention to detail.
• Managed sensitive and confidential personal data in accordance with GDPR and data protection legislation.
• Maintained meticulous attention to detail when verifying personal information and documentation to ensure legal accuracy.
• Provided clear legal and procedural guidance to members of the public navigating civil registration requirements.
• Maintained and safeguarded historical statutory registers dating back to 1837, ensuring compliance with national record preservation requirements.
• Interpreted and applied government policy, statutory regulations and procedural guidance when processing registrations.
• Managed high volumes of public enquiries and appointments, resolving complex queries relating to registration law and procedures.
• Collected and reported statistical data to General Register Office, supporting national regulatory oversight.
• Supported training and mentoring of new staff, ensuring adherence to statutory procedures and operational standards
• Implemented improved filing and record management systems, enhancing departmental efficiency and document accessibility.
• Utilised specialist registration software and digital record systems to maintain accurate legal records and administrative processes.
• Delivered high-quality public service, guiding individuals through complex legal processes and responding to enquiries with professionalism and clarity.

• Managed multiple tasks and deadlines simultaneously, demonstrating strong prioritisation and organisational skills.
• Applied critical thinking and problem solving to resolve operational challenges quickly and fairly.
• Collaborated efficiently in fast paced team environments, ensuring smooth operations under pressure.
• Addressed challenges swiftly to uphold productivity standards.
• Identified opportunities to exceed job expectations.
• Operated effectively under pressure in a dynamic environment.
• Assisted team in achieving objectives through precise task completion.
• Adapted to changing environments with resilience and a proactive approach.