Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
References
Timeline
Generic

Mitesh Bhatt

Slough,Berkshire

Summary

Attentive individual working proactively and responsively to meet customer needs. Retains knowledge for helpful, informative service advice. Meticulous and methodical to achieve tasks to instruction. Meets job demands and deadlines through diligent work-ethic and dedication to quality.

Overview

18
18
years of professional experience

Work History

Airport customer service agent

Wilson James
Hounslow, Middlesex
07.2024 - Current
  • Supported anxious or distressed passengers and passengers with reduced mobility compassionately helping them handle travel-related stress effectively.
  • Greeted customers with warmth and enthusiasm for faultless front-of-house service.
  • Responded to inquiries regarding flight schedules, security process and other details for better customer service.
  • Assisted passengers with special needs to guarantee comfortable travel experience.
  • Provided special assistance for elderly or differently-abled travellers to enhance comfort during travels.

Phlebotomist

Randox Health
High Wycombe, Buckinghamshire
06.2024 - 07.2024
  • Maintained patient sample integrity through correct handling and storage.
  • Reduced errors in diagnostics through careful specimen handling practices.
  • Contributed to control of medical inventory to maintain optimal supply levels.
  • Labelled drugs and chemicals for accurate stock management.
  • Achieved quick turnaround times by swiftly processing samples after collection.

Vaccination Volunteer Leader

One Slough by Slough Borough Council
Slough, Berkshire
12.2020 - 02.2022
  • Meet and greet people who came for vaccination
  • Confirmed their appointment and booked them.
  • Assisted hem towards correct clinicians, nurses or health care professionals.
  • Scheduled leadership training for volunteers to provide communication techniques and teamwork abilities.

Store Manager

Herbies Pizza, Slough
Slough, Berkshire
03.2007 - 10.2018
  • Performed key-holding duties by managing cash drawers, site security and timely opening and closing.
  • Improved store ranking by identifying performance gaps.
  • Resolved complex customer inquiries, disputes and complaints.
  • Prioritized in-store sanitation, safety and health by raising standards and conducting regular inspections.
  • Trained and supervised team to deliver on store sales targets.
  • Prepared rotas and administered payroll for large store.

Education

Phlebotomist - Healthcare

Maxis College

A-Levels - Science Stream

Dharmasingh Desai High School

Skills

  • Communication Skills
  • Knowledge of Words & Excel
  • Google Workspace
  • Team & Time Management
  • Customer-centric approach

Additional Information

  • Can speak English, Hindi, Gujarati, Punjabi & Urdu
  • Enthusiastic runner
  • Member of steering committee of an award winning social group

Affiliations

  • Travel, Walking and Running, Socializing with friends and family

References

References available upon request.

Timeline

Airport customer service agent

Wilson James
07.2024 - Current

Phlebotomist

Randox Health
06.2024 - 07.2024

Vaccination Volunteer Leader

One Slough by Slough Borough Council
12.2020 - 02.2022

Store Manager

Herbies Pizza, Slough
03.2007 - 10.2018

Phlebotomist - Healthcare

Maxis College

A-Levels - Science Stream

Dharmasingh Desai High School

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Mitesh Bhatt