Summary
Overview
Work history
Skills
Certification
Technical Proficiencies
References
Timeline
Generic

Mitchell Murray

Milton Keynes,UK

Summary

Accomplished professional with extensive expertise in network and information security, system administration, and vulnerability assessment. Demonstrates proficiency in incident management and response, security architecture, and firewall management. Skilled in conducting cloud security assessments and investigations, ensuring endpoint security, and maintaining regulatory compliance. Adept at implementing encryption technologies and managing identity and access systems. Experienced in server optimisation and hardening, hardware maintenance, backup administration, and change management. Committed to advancing a career focused on enhancing organisational security frameworks through innovative solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work history

Cyber Security Officer

Aiimi Ltd
Milton Keynes, England, UK
05.2024 - 09.2025
  • Developed incident response plans to effectively address and manage cybersecurity threats.
  • Reduced company risk score across multiple platforms by at least 40%.
  • Evaluated and integrated cutting-edge security technologies to enhance overall organisational security posture.
  • Analysed latest cyber threat trends for proactive defence strategy formulation.
  • Streamlined internal procedures for enhanced network integrity.
  • Led incident response activities, ensuring swift recovery from cyber attacks.
  • Developed robust cyber security measures by conducting thorough vulnerability assessments.
  • Implemented multi-factor authentication processes, enhancing user account protection.
  • Delivered comprehensive staff training, promoting awareness of cybersecurity best practices.
  • Fostered a culture of cyber risk management across all business divisions.
  • Improved system resilience with regular firewall audits and updates.
  • Optimised system performance whilst maintaining high levels of cybersecurity.
  • Maintained system compliance with legal requirements and company security standards.
  • Architected systems to minimise potential intrusion points and overall security weaknesses.
  • Monitored computer virus reports and regularly updated virus protection systems.

Cyber Security Engineer

Milton Keynes University Hospital NHS Foundation
Milton Keynes, England, UK
01.2022 - 01.2024
  • Collaborated with IT teams to enhance network security and protect against cyber threats.
  • Monitored security systems and responded promptly to incidents to ensure continuity of operations.
  • Developed and implemented security policies and procedures to safeguard sensitive information.
  • Trained staff on cybersecurity best practices to promote security awareness culture.. Raising engagement to minimum 85%
  • Investigated security breaches and provided detailed reports to inform future prevention strategies.
  • Evaluated and deployed security tools and technologies to strengthen overall security posture.
  • Advised management on potential vulnerabilities and recommended improvements thereby contributing towards safer digital work environment.
  • Conducted regular security assessments and audits to identify vulnerabilities.

Wintel Administrator

Computacenter
Milton Keynes, Buckinghamshire
01.2021 - 01.2022
  • Administered virtualisation technologies, streamlining resource allocation and enhancing operational efficiency.
  • Identified gaps in reporting and increased visibility of IT estate, to prevent 'Shadow IT'
  • Managed server environments, ensuring optimal performance and reliability across systems.
  • Troubleshot and resolved technical issues, minimising downtime and improving user satisfaction.
  • Developed and maintained documentation for processes and procedures, ensuring knowledge transfer and consistency.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported team by demonstrating respect and willingness to help.
  • Implemented security measures to protect sensitive data and maintain compliance with industry standards.

Second Line Support

Computacenter
Milton Keynes, Buckinghamshire
01.2015 - 01.2021
  • Delivered technical support for complex issues by troubleshooting software and hardware problems.
  • Collaborated with cross-functional teams to ensure effective resolution of customer inquiries and concerns.
  • Documented support interactions in ticketing systems, maintaining comprehensive records for future reference.
  • Implemented improvements to existing support processes, enhancing overall service delivery efficiency.
  • Managed escalated customer issues by coordinating with higher-level technical teams for timely resolution.
  • Analysed recurring problems to identify root causes, proposing solutions to prevent future occurrences.

Skills

  • Identity and access management
  • Cloud security control
  • Troubleshooting proficiency
  • Mobile device management
  • Firewall administration
  • Systems administration
  • Scripting languages proficiency
  • GDPR compliances
  • Cloud security expertise
  • Operating systems expertise
  • Asset protection strategy
  • Virtualisation technology experience
  • Incident response coordination
  • Vulnerability assessment
  • Antivirus software mastery

Certification

  • NinjaOne Certified Technician, May-2025
  • Fortinet Certified Associate Cybersecurity, Feb-2025
  • Administer Active Directory Domain Services, 2024
  • Implementing and Administering Microsoft Sentinel, 2024
  • CompTIA Cloud+ ce Certification, CompTIA, 2024
  • CompTIA Security+ ce Certification, CompTIA, 2023
  • Google Cybersecurity Certificate, Coursera, 2023
  • Microsoft Azure Administrator (AZ-104), March 2022
  • Microsoft Security, Compliance, and Identity Fundamentals (SC-900), Feb 2022
  • Microsoft Azure Fundamentals (AZ-900), Jan 2022
  • ITIL Foundation V3, May 2017
  • Cisco Identity Services Engine v1.1 (ISE), April 2017
  • CISCO ICND1, Oct 2016
  • Evault Backup Solutions Certified, Nov 2015

Technical Proficiencies

Identity & Access Management (IAM)

  • Conditional Access Policies, SSO, SCIM, SSPR, MFA, Role-Based Access Control (RBAC), Entra ID Management
  • Entra ID Connect deployment and synchronization
  • Domain Services (AD DS), Group Policy Objects (GPO), Organizational Unit (OU) Management, DNS, DHCP

Security Platforms & Tools

  • Microsoft Sentinel (log collection, threat detection, automation)
  • Microsoft Defender for Endpoint, Bitdefender GravityZone
  • PingCastle, PurpleKnight, NCSC Early Warning, NPCC CyberAlarm, CISA Scuba Gear
  • FortiGate 100F Firewall, Access Point Management, SNMP Monitoring
  • Remote Monitoring & Management via NinjaOne RMM
  • Cloud & Endpoint Management
  • Microsoft Intune Mobile Device & Application Management (MDM/MAM) for Windows and macOS, Hybrid Enrolment, Autopilot
  • Microsoft Purview - Data Loss Prevention (DLP), Information Protection, Data Classification, Sensitivity labels.
  • Cloud Security - Microsoft Defender for Cloud
  • macOS MDM - Kandji platform administration
  • Infrastructure & Networking
  • Windows Server (2012–2022), Windows 10/11, macOS
  • Group Policy (GPO), DNS, DHCP
  • TCP/IP, LAN/WAN, VLANs, VPNs
  • SPF, DKIM, DMARC, MTA-STS

Automation & Scripting

  • PowerShell Scripting for automation, security hardening, and administrative reporting
  • Development of automated response and incident runbooks

Compliance & Frameworks

  • ISO 27001, Cyber Essentials / Cyber Essentials Plus

References

References available upon request.

Timeline

Cyber Security Officer

Aiimi Ltd
05.2024 - 09.2025

Cyber Security Engineer

Milton Keynes University Hospital NHS Foundation
01.2022 - 01.2024

Wintel Administrator

Computacenter
01.2021 - 01.2022

Second Line Support

Computacenter
01.2015 - 01.2021

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Mitchell Murray