Mitchell McMillan
Grimsby,Lincolnshire
Summary
Highly motivated and results-driven Car Sales Executive with over one and a half years of experience in the automotive industry. Proven track record of exceeding sales targets, providing exceptional customer service, and building long-lasting relationships with clients. Skilled in product knowledge, market analysis, negotiation, and closing sales. Efficient at understanding customer needs and matching them with the right vehicle, ensuring a seamless buying experience. Strong communication and interpersonal skills with a passion for delivering top-notch service in fast-paced, high-pressure environments. Committed to driving business growth and maintaining customer loyalty.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Sales Executive
Right Car Renault & Dacia
Hull, Kingston upon Hull
09.2023 - Current
- Increased customer engagement by delivering high-quality product demonstrations.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Built long-term relationships with customers and generated referrals from existing clients.
- Generated new leads and opportunities to maximise revenue.
Delivery Driver
Asda
Grimsby, Lincolnshire
01.2022 - 09.2023
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Maintained vehicle cleanliness for a professional appearance.
- Coordinated delivery schedules for optimum time management.
- Ensured safety by regular vehicle inspections and maintenance.
Warehouse operator
Swift
Grimsby, Lincolnshire
10.2019 - 01.2023
- Met tight deadlines by efficiently processing incoming shipments.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Stacked pallets, creating an organised storage system.
- Demonstrated dedication to safety with regular equipment checks.
- Loaded lorries to facilitate prompt delivery schedules.
- Used forklifts for swift movement of heavy items.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Supported other departments as required; demonstrated flexibility and team spirit.
- Assisted in inventory management, ensuring accurate records were kept.
- Inspected inventory to identify damaged or missing items.
Golf Greenkeeper Assistant
Thorpe Park Bourne Leisure
Grimsby, Lincolnshire
03.2018 - 10.2019
- Utilised weather data to schedule maintenance activities appropriately, reducing disruption to players' schedules.
- Implemented safety guidelines whilst operating heavy machinery to prevent accidents.
- Conducted precise mowing operations to maintain desired grass length.
- Carried out renovation works at end of season to prepare the course for upcoming use.
Lifeguard
Thorpe Park Bourne Leisure
Grimsby, Lincolnshire
03.2017 - 11.2018
- Performed routine maintenance tasks for clean and safe facilities.
- Maintained order in swimming areas with effective rule enforcement.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
- Assisted swimmers in distress, preventing potential accidents.
Education
GCSEs - Maths, English, Science, P.E, Statistics, ICT
Havelock Academy
Grimsby 09.2011 - 06.2016
Diploma of Higher Education - Sports
Grimsby Institute
Lincolnshire 09.2017 - 06.2018
Foundation Degree in Sports Science/Football Coach - Sports Science and Football Coaching
Grimsby Institute
Lincolnshire 09.2019 - 07.2021
Skills
- Customer relationship management systems
- Warranty understanding
- Aftersales service
- Competitor insight
- Financial understanding
- Effective presentation
- New sales initiatives development
- Car financing knowledge
- Automotive enthusiasm
- Finance arranging
- Car maintenance basics
- Vehicle valuation
- Relationship Management
- Lead generation
- Order processing
- Vehicle knowledge
- Customer satisfaction
- Contract preparation
- Target-driven
- Customer retention
- New car sales
- Technical specifications
- Product demonstration
- Persuasive speaking
- Face-to-face sales
- Deal closing
- Vehicle pricing
- Customer negotiations
- Showroom maintenance
- Patience and empathy
- Sales negotiation
- Customer rapport
- Resilience under pressure
- Time Management
- Organisation
- Handover Management
Affiliations
- Golf
- Football
- Maintaining a healthy lifestyle
- Hiking
- Travelling
- Hybrid Training
- Passion for cars
Timeline
Sales Executive
Right Car Renault & Dacia
09.2023 - Current
Delivery Driver
Asda
01.2022 - 09.2023
Warehouse operator
Swift
10.2019 - 01.2023
Foundation Degree in Sports Science/Football Coach - Sports Science and Football Coaching
Grimsby Institute
09.2019 - 07.2021
Golf Greenkeeper Assistant
Thorpe Park Bourne Leisure
03.2018 - 10.2019
Diploma of Higher Education - Sports
Grimsby Institute
09.2017 - 06.2018
Lifeguard
Thorpe Park Bourne Leisure
03.2017 - 11.2018
GCSEs - Maths, English, Science, P.E, Statistics, ICT
Havelock Academy
09.2011 - 06.2016
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