Misti Choudhury
Bath,United Kingdom
AIM
Dear Sepoy Team, I am excited about the opportunity to join your team and contribute my skills and enthusiasm to your organization. As a student at the University of Bath, pursuing a master's in Business Analytics, I bring a unique blend of analytical thinking and effective communication to the table. My academic background has equipped me with strong problem-solving abilities and a keen eye for data-driven insights, which I believe can be valuable in optimizing processes and operations within the Sepoy team. In addition to my academic strengths, I pride myself on being an effective communicator with exceptional customer-handling capabilities. I understand the importance of providing excellent service and building positive customer relationships, which aligns perfectly with Sepoy's commitment to customer satisfaction. Thank you for considering my application, and I look forward to the opportunity to discuss how I can be an asset to your team in more detail.
Summary
- Technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer-facing position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
Work History
Associate IT Consultant
ITC Infotech
Pune, India
03.2022 - 09.2023
- Designed impressive solutions to overcome existing system challenges.
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Improved data integrity with rigorous auditing and cleansing.
- Concurred with quality assurance analysts to offer quality assurance of imported data.
Associate Application Developer
DXC Technology
Hyderabad, India
03.2020 - 02.2022
- Delivered solutions throughout development stages, from design to final deployment.
- Monitored application performance, tuning and adjusting operating parameters to meet target thresholds.
- Converted business and trade ideas into strategic solutions to maintain competitive edge.
- Collaborated with change development teams to streamline modifications to critical applications.
- Assessed production incidents and drafted root cause analysis documents for reference purposes.
Programmer Analyst
Cognizant Technology Solutions
Kolkata, India
09.2018 - 02.2020
- Developed and maintained security protocols related to software, website and intranet use.
- Performed systems analysis and developed beginning to intermediate programming code.
- Maintained established applications using defined procedures.
- Analysed project requirements and available resources to establish optimal programming sequence.
- Stayed updated on current technology, programming skills and applications to accurately answer users and staff queries.
- Participated in developing application modifications to enhance functionality.
- Met and exceeded quality targets by constantly verifying developed code for accuracy, efficiency and robustness.
Education
Bachelor of Science - Electronics and Communication Engineering
08.2014 - 06.2018
- Member of 'Rotaract Club, Kolkata, India', worked as Director of Public Relations.
- Member of 'Helping Hand Society, Kolkata, India', worked as an Educational Program Coordinator.
Certificate of Higher Education - Science
05.2002 - 04.2014
- Awarded with the certificate of Prarambhik Part-2 (1st division & DISTINCTION in practical)
- Awarded '1st position' in Bharatnatyam in the third year - annual examination
Skills
- Business development
- Process development
- Programming and design skills
- Interpersonal skills
- Excel proficiency
- Relationship-building
- Team management
- Microsoft Office
- Strong customer service orientation
- Creative problem solving
- Customer loyalty building
- Adaptive team player
- Problem solver
- Exceptional communication
- Written and verbal communication skills
Languages
English
Fluent
Hindi
Advanced
Bengali
Native
Timeline
Associate IT Consultant - ITC Infotech
03.2022 - 09.2023
Associate Application Developer - DXC Technology
03.2020 - 02.2022
Programmer Analyst - Cognizant Technology Solutions
09.2018 - 02.2020
Calcutta Institute of Engineering and Management - Bachelor of Science, Electronics and Communication Engineering
08.2014 - 06.2018
Mansur Habibullah Memorial School - Certificate of Higher Education, Science
05.2002 - 04.2014
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