Miriam Souhail
Store Assistant
Birmingham
Summary
Energetic and customer-focused individual ready to thrive in Aldi’s fast-paced environment as a Store Assistant. Proven ability to handle multiple responsibilities with precision and attention to detail. Experienced in providing friendly customer service, managing documents, and keeping workspaces organized. Fluent in Italian, able to assist a wide range of customers. A reliable team player who adapts quickly and always lends a hand. Eager to contribute to Aldi’s reputation for efficiency and top-tier customer satisfaction.
Overview
4041
4041
years of post-secondary education
Work History
Administrative Assistant (Work Experience)
Ash Immigration Services Ltd
Birmingham, Birmingham
06.2021 - 06.2021
- Greeted clients warmly and responded to enquiries professionally, providing excellent customer service
- Managed phone calls, scheduled meetings, and handled documents efficiently – demonstrating multitasking skills essential in a busy retail setting
- Maintained organized filing systems, improving information access – directly applicable to keeping shelves and stockrooms tidy
- Worked closely with a team to keep daily operations running smoothly, reflecting Aldi’s team-based environment
- Demonstrated quick learning and confidence with Microsoft Office, showing adaptability to new systems and technology
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
A Levels - English Literature, Biology
Joseph Chamberlain Sixth Form College
GCSEs - 9 GCSEs Including English Language, Mathematics
Local Secondary School
Skills
Customer-Focused: Friendly, helpful approach to service
Strong communication skills
Fluent in English and Italian for diverse customer support
Fast-Paced & Adaptable: Works well under pressure
Quick learner Confident multitasker – from tills to stocking to customer care
Team Player: Collaborative, dependable, and proactive
Understands the importance of working together for store success
Organised & Practical: Excellent attention to detail
Experience with maintaining tidy, efficient workspaces
Tech-confident and eager to learn new systems
Interests
I enjoy being active in community events, which has helped build strong communication skills
I’m passionate about food, cooking, and nutrition – making Aldi’s quality-focused products even more appealing to me
I also enjoy logic puzzles and team games, which sharpen problem-solving and collaboration
Always keen to learn new tools and technology to support personal and professional growth
Why I Want To Work At Aldi
I’m excited by Aldi’s fast-paced and varied working environment. I enjoy staying active and taking on different tasks throughout the day – from helping customers to restocking or managing deliveries. I thrive in a team where everyone supports one another to get the job done. Aldi’s reputation for efficiency and high standards matches my own values, and I’m ready to bring my energy, reliability, and enthusiasm to your Birmingham team.
Timeline
Administrative Assistant (Work Experience)
Ash Immigration Services Ltd
06.2021 - 06.2021
A Levels - English Literature, Biology
Joseph Chamberlain Sixth Form College
GCSEs - 9 GCSEs Including English Language, Mathematics
Local Secondary School
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