Mirela Olaru
Leigh,Wigan
Summary
Driven sales assistant with proven expertise in retail marketing and compassionate customer service, honed at STRADIVARIUS. Excelled in enhancing customer satisfaction and sales through effective communication and problem-solving. Skilled in cash handling and team building, consistently achieving targets by applying advanced sales techniques. Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in sales, providing accuracy and efficiency in day-to-day store tasks.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Sales assistant
STRADIVARIUS
MANCHESTER , UNITED KINGDOM
05.2022 - Current
- Unpacked merchandise on arrival, conducting stock checks to verify good condition.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Completed opening and closing procedures each day.
Warehouse Operator
L' OREAL UK
Manchester
01.2019 - 04.2020
Education
HND - HND IN BUSSINES
GLOBAL BANKING SCHOOL
MANCHESTER 09.2021 - 07.2023
Diploma of Higher Education - SPECIAL PSICHOPEDAGOGY
UNIVERSITY OF BUCHAREST
ROMANIA 10.2012 - 07.2015
Skills
- Retail marketing
- Cash handling
- Customer Service
- Confident communicator
- Sales techniques
- Compassionate customer service
- Calm under pressure
- Team building
Timeline
Sales assistant
STRADIVARIUS
05.2022 - Current
HND - HND IN BUSSINES
GLOBAL BANKING SCHOOL
09.2021 - 07.2023
Warehouse Operator
L' OREAL UK
01.2019 - 04.2020
Diploma of Higher Education - SPECIAL PSICHOPEDAGOGY
UNIVERSITY OF BUCHAREST
10.2012 - 07.2015
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