Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Basak Ersanlioglu

Basak Ersanlioglu

London

Summary

Experienced professional with a law degree and a successful track record in sales. Fluent in multiple languages, I excel in connecting with diverse clients and delivering compelling solutions. My excellent communication and negotiation skills make me an educated asset for any company seeking to drive sales and build strong customer relationships.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Sales Assistant

E jewellery
London
10.2022 - Current
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.

Sales Executive

ERTOY GIDA LTD
Bursa, Turkey
12.2021 - 08.2022
  • Generated new leads and opportunities to maximise revenue.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Memorised company's detailed product portfolio and customised associated features and benefits to customer needs.

Education

Faculty OF Law - Law

Yeditepe University
Istanbul
09.2014 - 07.2020

POSTGRADUATE - Corporate Finance Law

University of Westminster
London
09.2022 - 07.2023

Skills

  • Retail marketing
  • Customer assistance
  • Product demonstrations
  • Active selling
  • Brand awareness
  • Money handling
  • Retail merchandising expertise
  • Financial records analysis
  • Outstanding customer service
  • Fashion and styling expertise
  • Self-motivated
  • Energetic self-starter
  • Confident communicator
  • Product promotions
  • Results-orientated

Languages

Turkish
Native
English
Fluent
Arabic
Elementary

Timeline

Sales Assistant

E jewellery
10.2022 - Current

POSTGRADUATE - Corporate Finance Law

University of Westminster
09.2022 - 07.2023

Sales Executive

ERTOY GIDA LTD
12.2021 - 08.2022

Faculty OF Law - Law

Yeditepe University
09.2014 - 07.2020

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Basak Ersanlioglu