Milly Jones
Mostyn,Flintshire
Summary
I am a warm, approachable and empathetic person with a strong background in veterinary, admin and customer service. Demonstrating excellent work initiative, patience, and composure in high-pressure environments both alone and in a group. Skilled in multitasking and prioritisation, I am committed to reaching and exceeding targets. Reliable and punctual; I always fully commit myself to projects. Presentation is key to making a good impression.
Overview
4
4
years of professional experience
Work history
Equine Care Technician
Leahurst Equine Hospital
Neston, Wirral
11.2022 - Current
- Helping with all daily husbandry tasks i.e. mucking out, grooming and feeding.
- Assisting with CT, MRI and X-ray scans.
- Theatre nursing i.e. setting up surgical table aseptically , cleaning and packing of surgical kits/instruments, prepping patients for surgery aseptically and cleaning theatre prior to, and after surgery.
- Assisting veterinarians with diagnostic procedures.
- Nursing care i.e. bandage changes, patient checks and emergency and critical care.
- Monitored patients post surgery following tailored nursing care plans.
- Experience of handling all types of horses i.e. stallions, foals, mares and geldings.
Veterinary Care Assistant
Chestergates Veterinary Referral Hospital
Chester, Cheshire
09.2021 - 11.2022
- Worked closely with veterinary team to provide excellent animal care.
- Performed laboratory tests.
- Handled emergencies efficiently whilst ensuring minimal distress to animals.
- Sterilised surgical equipment and preparation areas.
- Updated client and booking data with Provet.
- Covered high-volume bookings, payments and telephone enquiries at reception.
- Restrained or held animals during treatment.
- Answered out of hours emergency calls and inputted information into diary.
Crew member
McDonald's
Caerwys, Flintshire
10.2019 - 09.2021
- Ensured timely delivery of orders to maximise positive customer experiences.
- Managed cash register, maintained accuracy in all transactions.
- Offered timely assistance to colleagues when needed as a team.
- Prepared food orders accurately to ensure customer satisfaction.
- Worked efficiently during peak hours to meet customers' expectations.
- Demonstrated proper food handling and safety standards.
Waiting On and Front of House Bar Service
The Piccadilly Inn
Caerwys, Flintshire
01.2019 - 08.2019
- Liaised with kitchen staff for prompt order delivery to customers.
- Handled payment transactions to guarantee smooth customer checkout process.
- Upheld health and safety standards by regularly sanitising work areas.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Voluntary Animal Carer
Capricorn Animal Shelter
Pontybodkin, Wrexham
06.2017 - 08.2017
- Supported veterinary staff for efficient health check-ups and treatments.
- Cleaning and maintenance of all kennels and cages.
- Assisted in daily care routines for animals, including feeding and grooming.
- Monitored health of animals, reporting changes or causes for concern.
Education
Animal care level 2 -
Coleg Cambria
Northop, FlintshireG.C.S.E - English Literature, English Language, Mathematics, Geography, Welsh, History, Biology, Chemistry, Physics, Physical Education
Mold Alun High School
Animal management level 3 -
Coleg Cambria
Northop, FlintshireSkills
- Excellent work initiative
- Patience and composure
- Flexible
- Customer Service
- Attention to Detail
- Multitasking and prioritisation
Affiliations
- Horse riding
- Cheerleading
- Hiking
- Netball
Certificates of achievement
- 05/18/19, Health and Safety (Kitchen and Restaurant)
- 02/14/19, Certified to train athletes (children & adult) at level 1 and 2 in stunts, tosses and tumbling - BGU, 03/06/22
- 02/17/17, Certified 12-16 Junior Coach - Building from the ground up (BGU) Cheerleading Course
References
References available upon request.
Timeline
Equine Care Technician
Leahurst Equine Hospital
11.2022 - Current
Veterinary Care Assistant
Chestergates Veterinary Referral Hospital
09.2021 - 11.2022
Crew member
McDonald's
10.2019 - 09.2021
Waiting On and Front of House Bar Service
The Piccadilly Inn
01.2019 - 08.2019
Voluntary Animal Carer
Capricorn Animal Shelter
06.2017 - 08.2017
Animal care level 2 -
Coleg Cambria
G.C.S.E - English Literature, English Language, Mathematics, Geography, Welsh, History, Biology, Chemistry, Physics, Physical Education
Mold Alun High School
Animal management level 3 -
Coleg Cambria
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