Summary
Overview
Work history
Education
Skills
Affiliations
Certificates of achievement
References
Timeline
Generic

Milly Jones

Mostyn,Flintshire

Summary

I am a warm, approachable and empathetic person with a strong background in veterinary, admin and customer service. Demonstrating excellent work initiative, patience, and composure in high-pressure environments both alone and in a group. Skilled in multitasking and prioritisation, I am committed to reaching and exceeding targets. Reliable and punctual; I always fully commit myself to projects. Presentation is key to making a good impression.

Overview

4
4
years of professional experience

Work history

Equine Care Technician

Leahurst Equine Hospital
Neston, Wirral
11.2022 - Current
  • Helping with all daily husbandry tasks i.e. mucking out, grooming and feeding.
  • Assisting with CT, MRI and X-ray scans.
  • Theatre nursing i.e. setting up surgical table aseptically , cleaning and packing of surgical kits/instruments, prepping patients for surgery aseptically and cleaning theatre prior to, and after surgery.
  • Assisting veterinarians with diagnostic procedures.
  • Nursing care i.e. bandage changes, patient checks and emergency and critical care.
  • Monitored patients post surgery following tailored nursing care plans.
  • Experience of handling all types of horses i.e. stallions, foals, mares and geldings.

Veterinary Care Assistant

Chestergates Veterinary Referral Hospital
Chester, Cheshire
09.2021 - 11.2022
  • Worked closely with veterinary team to provide excellent animal care.
  • Performed laboratory tests.
  • Handled emergencies efficiently whilst ensuring minimal distress to animals.
  • Sterilised surgical equipment and preparation areas.
  • Updated client and booking data with Provet.
  • Covered high-volume bookings, payments and telephone enquiries at reception.
  • Restrained or held animals during treatment.
  • Answered out of hours emergency calls and inputted information into diary.

Crew member

McDonald's
Caerwys, Flintshire
10.2019 - 09.2021
  • Ensured timely delivery of orders to maximise positive customer experiences.
  • Managed cash register, maintained accuracy in all transactions.
  • Offered timely assistance to colleagues when needed as a team.
  • Prepared food orders accurately to ensure customer satisfaction.
  • Worked efficiently during peak hours to meet customers' expectations.
  • Demonstrated proper food handling and safety standards.

Waiting On and Front of House Bar Service

The Piccadilly Inn
Caerwys, Flintshire
01.2019 - 08.2019
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Upheld health and safety standards by regularly sanitising work areas.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Voluntary Animal Carer

Capricorn Animal Shelter
Pontybodkin, Wrexham
06.2017 - 08.2017
  • Supported veterinary staff for efficient health check-ups and treatments.
  • Cleaning and maintenance of all kennels and cages.
  • Assisted in daily care routines for animals, including feeding and grooming.
  • Monitored health of animals, reporting changes or causes for concern.

Education

Animal care level 2 -

Coleg Cambria
Northop, Flintshire

G.C.S.E - English Literature, English Language, Mathematics, Geography, Welsh, History, Biology, Chemistry, Physics, Physical Education

Mold Alun High School

Animal management level 3 -

Coleg Cambria
Northop, Flintshire

Skills

  • Excellent work initiative
  • Patience and composure
  • Flexible
  • Customer Service
  • Attention to Detail
  • Multitasking and prioritisation

Affiliations

  • Horse riding
  • Cheerleading
  • Hiking
  • Netball

Certificates of achievement

  • 05/18/19, Health and Safety (Kitchen and Restaurant)
  • 02/14/19, Certified to train athletes (children & adult) at level 1 and 2 in stunts, tosses and tumbling - BGU, 03/06/22
  • 02/17/17, Certified 12-16 Junior Coach - Building from the ground up (BGU) Cheerleading Course

References

References available upon request.

Timeline

Equine Care Technician

Leahurst Equine Hospital
11.2022 - Current

Veterinary Care Assistant

Chestergates Veterinary Referral Hospital
09.2021 - 11.2022

Crew member

McDonald's
10.2019 - 09.2021

Waiting On and Front of House Bar Service

The Piccadilly Inn
01.2019 - 08.2019

Voluntary Animal Carer

Capricorn Animal Shelter
06.2017 - 08.2017

Animal care level 2 -

Coleg Cambria

G.C.S.E - English Literature, English Language, Mathematics, Geography, Welsh, History, Biology, Chemistry, Physics, Physical Education

Mold Alun High School

Animal management level 3 -

Coleg Cambria

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Milly Jones