Millie Smith
Rotherham,South Yorkshire
Summary
I am hard-working with strong organisational skills. I achieve company goals through exceptional planning and prioritisation and like to take on challenges that require interpersonal skills, collaboration and problem-solving. I am driven to deliver high-quality service and consistent results. I work very well within a team and independently as I possess good communication skills and am compassionate so always looking for ways to assist people. I have a strong interest in health and well-being and all things self care. I also enjoy the retail experience myself so I ensure that I can deliver a high quality service to each customer to create the most positive experience whilst in the store.
Overview
7
7
years of professional experience
Work history
Assistant quantity surveyor
Labflex Ltd
Rotherham, South Yorkshire
2022.09 - 2023.11
- Enabled smooth completion of projects by ensuring all work was completed ahead of deadlines and to exceptional quality.
- Prevented overspending by reviewing cost spreadsheets and amending any mistakes.
- Observed floorplan drawings produced on CAD systems to calculate quantities of desired materials and furniture.
Customer assistant
Dunelm
Rotherham, South Yorkshire
2021.02 - 2022.06
- Offered advice and recommendations on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Created attractive visual merchandising and shop window displays.
- Operated the tills and handled cash and card payments whilst also meeting designated sales targets.
- Provided a friendly welcoming environment for all customers and ensured I attended to their requirements regarding their shopping experience.
- Responsible for working with IT systems to pick and pack online orders.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Worked well with other members of the sales team to provide excellent service.
- Managed high-volume customer queries simultaneously through effective multitasking.
Eyelash extension & nail technician
Self employed
Rotherham, South Yorkshire
2019.05 - 2020.02
- Gave high quality manicures and pedicures, tailoring treatments to clients' preferences.
- Created a welcoming environment.
- Produced high quality sets of eyelash extensions with each set being tailored to the clients specific requirements.
- Managed business operations and administered budget.
- Arranged all appointments so had to ensure everything was organised and up to date at all times.
- Developed strong client relationships whilst keeping a professional polite manner.
Assistant
Labflex Ltd
Rotherham, South Yorkshire
2018.01 - 2019.01
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication as I had to collaborate with multiple different teams such as Finance, Sales, Design, Construction etc.
- Had the responsibility of answering the phones and booking meetings for the members of various teams
- Handled all deliveries and ensured they got to the section they needed to.
Shop assistant
Bunnys Bakery
Rotherham, South Yorkshire
2017.03 - 2017.10
- Operated cash registers with accuracy and was responsible for handling money.
- Greeted customers with a polite friendly matter and assisted customers by making recommendations which also helped to increase profits.
- Ensured that the shop was clean, tidy and appealing to customers to make their experience as positive as possible.
Education
A-Levels - Criminology
Thomas Rotherham College
Rotherham 09/2018 - 06/2020
A-Levels - Sociology
Thomas Rotherham College
Rotherham 09/2018 - 06/2020
A-Levels - Biology
Thomas Rotherham College
Rotherham 09/2018 - 06/2020
Bachelor of Science - Criminology & Psychology
Sheffield Hallam University
Sheffield 09/2021 -
Skills
- Work very well in a team, providing support to fellow colleagues if they require it
- I have a very polite, compassionate manner that helps to make me approachable to customers
- I have the confidence to consult with customers to make recommendations and create a positive shopping experience
- I am resilient and always strive to achieve results, hit targets and perform my best
- I have an enthusiasm for shopping and the retail sector which is shown through my dedication to work and assist customers
Timeline
Assistant quantity surveyor
Labflex Ltd
2022.09 - 2023.11
Customer assistant
Dunelm
2021.02 - 2022.06
Eyelash extension & nail technician
Self employed
2019.05 - 2020.02
Assistant
Labflex Ltd
2018.01 - 2019.01
Shop assistant
Bunnys Bakery
2017.03 - 2017.10
A-Levels - Criminology
Thomas Rotherham College
09/2018 - 06/2020
A-Levels - Sociology
Thomas Rotherham College
09/2018 - 06/2020
A-Levels - Biology
Thomas Rotherham College
09/2018 - 06/2020
Bachelor of Science - Criminology & Psychology
Sheffield Hallam University
09/2021 -