Millie Scott
Malmesbury,Wiltshire
Summary
- T-Level in Business and Administration, with business support pathway focussed on communication and people management, and including an 18 month part time work placement as a Marketing and Administration Assistant.
- Extensive customer services experience within the hospitality and leisure industry.
- Confident speaking to customers face-to-face and by telephone.
- Friendly and personable with good communications skills.
- Honest, reliable and hard-working with good problem solving skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Receptionist and Administrator
Westonbirt School and Prep
Tetbury, Gloucestershire
2024.07 - 2025.09
- Greet customers in a professional and friendly manner.
- Answer and help resolve enquiries and issues from customers and general public on email, telephone and face-to-face.
- Order office supplies and certificates for swimming club.
- Keep reception area clean and neat to give visitors a positive impression of the company.
Bartender
Kings Arms
MALMESBURY, Wiltshire
2024.05 - 2024.11
- Serve customers drinks and food, take payments, perform bar closing duties, thoroughly clean, sanitise and proactively replenish stock.
- Welcome guests with friendly conversation and fun atmosphere.
Waitress
Kings Arms
Malmesbury, England
2023.05 - 2024.05
- Took orders and served customers with food and drinks.
- Kept guest tables neat and tidy.
- Provided friendly, courteous service.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Pot Washer
Bird Cadge
MALMESBURY, ENG
2022.07 - 2023.06
- Washed dishes in a busy kitchen environments, serving up to 100 guests daily.
- Maintained dishwashing equipment to high standards, enabling thorough, proper crockery cleaning.
- Covered flexible shifts to help fill gaps in rota.
Education
T Level Business and Administration - Business Administration, Business Support
Cirencester College
2022.09 - 2024.08
GCSEs -
Westonbirt School
Tetbury 2019.09 - 2022.06
Skills
- Highly organised
- Flexible
- Good teamwork and interpersonal skills
- Communication skills
- MS Word, Excel and Powerpoint
- Canva
Affiliations
- I have enjoyed riding since I was 14 and regularly attend lessons.
Work experience
Tatty Head - Marketing and Administration Assistant
(Dog Accessories)
February 2023- August 2024 | Bristol
- Part-time work experience placement required for T-Level Business & Administration.
- Gained insights into how a small business operates.
- Conducted market and consumer research through social media and web searches.
- Created social media posts on Canva.
- Found new online sales channels to general new business opportunities.
- Packed and labelled products ready for dispatch.
Timeline
Receptionist and Administrator
Westonbirt School and Prep
2024.07 - 2025.09
Bartender
Kings Arms
2024.05 - 2024.11
Waitress
Kings Arms
2023.05 - 2024.05
T Level Business and Administration - Business Administration, Business Support
Cirencester College
2022.09 - 2024.08
Pot Washer
Bird Cadge
2022.07 - 2023.06
GCSEs -
Westonbirt School
2019.09 - 2022.06