T-Level in Business and Administration, with business support pathway focussed on communication and people management, and including an 18 month part time work placement as a Marketing and Administration Assistant.
Extensive customer services experience within the hospitality and leisure industry.
Confident speaking to customers face-to-face and by telephone.
Friendly and personable with good communications skills.
Honest, reliable and hard-working with good problem solving skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Receptionist and Administrator
Westonbirt School and Prep
Tetbury, Gloucestershire
07.2024 - 09.2025
Greet customers in a professional and friendly manner.
Answer and help resolve enquiries and issues from customers and general public on email, telephone and face-to-face.
Order office supplies and certificates for swimming club.
Keep reception area clean and neat to give visitors a positive impression of the company.
Bartender
Kings Arms
MALMESBURY, Wiltshire
05.2024 - 11.2024
Serve customers drinks and food, take payments, perform bar closing duties, thoroughly clean, sanitise and proactively replenish stock.
Welcome guests with friendly conversation and fun atmosphere.
Waitress
Kings Arms
Malmesbury, England
05.2023 - 05.2024
Took orders and served customers with food and drinks.
Kept guest tables neat and tidy.
Provided friendly, courteous service.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Pot Washer
Bird Cadge
MALMESBURY, ENG
07.2022 - 06.2023
Washed dishes in a busy kitchen environments, serving up to 100 guests daily.
Maintained dishwashing equipment to high standards, enabling thorough, proper crockery cleaning.
Covered flexible shifts to help fill gaps in rota.
Education
T Level Business and Administration - Business Administration, Business Support
Cirencester College
09.2022 - 08.2024
GCSEs -
Westonbirt School
Tetbury
09.2019 - 06.2022
Skills
Highly organised
Flexible
Good teamwork and interpersonal skills
Communication skills
MS Word, Excel and Powerpoint
Canva
Affiliations
I have enjoyed riding since I was 14 and regularly attend lessons.
Work experience
Tatty Head - Marketing and Administration Assistant
(Dog Accessories)
February 2023- August 2024 | Bristol
Part-time work experience placement required for T-Level Business & Administration.
Gained insights into how a small business operates.
Conducted market and consumer research through social media and web searches.
Created social media posts on Canva.
Found new online sales channels to general new business opportunities.
Packed and labelled products ready for dispatch.
Timeline
Receptionist and Administrator
Westonbirt School and Prep
07.2024 - 09.2025
Bartender
Kings Arms
05.2024 - 11.2024
Waitress
Kings Arms
05.2023 - 05.2024
T Level Business and Administration - Business Administration, Business Support
Mindfulness and Movement Enrichment Lead Teacher & Instructional Coach at Leadership Prep Bedford Stuyvesant Uncommon Prep Charter SchoolMindfulness and Movement Enrichment Lead Teacher & Instructional Coach at Leadership Prep Bedford Stuyvesant Uncommon Prep Charter School
Personal Assistant to the Director of Property, Land and Commercial Development at The Ernest Cook TrustPersonal Assistant to the Director of Property, Land and Commercial Development at The Ernest Cook Trust