Millie Loftus

Liverpool,Merseyside

Summary

Motivated and reliable individual with a strong interest in customer service and team-based work environments. While still building hands-on experience, I bring a positive attitude, strong communication skills, and a willingness to learn quickly. Known for being punctual, dependable, and adaptable, with a genuine commitment to delivering great customer experiences.

Eager to contribute to a fast-paced team in a [Desired Position] role. Confident in my ability to follow instructions, support smooth daily operations, and grow into responsibilities with efficiency and enthusiasm.

Overview

years of post-secondary education

Work history

Crew team member

Jhonny Rockets

Preston, Lancashire

10.2024 - 03.2025

Participated in team briefings for effective communication and understanding of daily goals.
Managed food preparation tasks, resulting in timely delivery of orders.
Assisted in stock inventory management for streamlined operations.
Handled cash transactions, ensuring accuracy at all times.
Resolved customer complaints promptly, enhancing brand reputation.
Adhered to food safety legislation whilst preparing dishes.
Prepared meals for efficient kitchen operations.
Maintained cleanliness in dining areas for enhanced customer experience.

Education

GCSEs - Worked towards qualifications

Broughton Hall Catholic School

Liverpool

09.2019 - 07.2024

Skills

Effective upselling
Target achievement
Financial transactions recording
Flexibility in schedule
Adaptability to different customers
Electronic payment systems
Cash handling
Complaint management
Customer Service
Refund and exchange processing
Stock management
Order processing
Customer engagement

Conflict de-escalation
Sales and upselling techniques
Punctual and reliable
Customer care
Retail customer service
Positive attitude
Customer support
Patience and empathy
Driven and self-motivated
Selling techniques
Customer enquiry handling
Till and cash handling
Cash register best practices

Affiliations

A keen author, poet and artist.

Accomplishments

I am a multidisciplinary artist and writer with a strong passion for creative expression. As a published poet and the author of two novels, I explore themes of identity, emotion, and human connection through both written and visual work. My artistic practice spans writing, illustration, and mixed media, and I approach each project with curiosity, originality, and a deep commitment to storytelling.

Timeline