Millie Loftus
Liverpool,Merseyside
Summary
Motivated and reliable individual with a strong interest in customer service and team-based work environments. While still building hands-on experience, I bring a positive attitude, strong communication skills, and a willingness to learn quickly. Known for being punctual, dependable, and adaptable, with a genuine commitment to delivering great customer experiences.
Eager to contribute to a fast-paced team in a [Desired Position] role. Confident in my ability to follow instructions, support smooth daily operations, and grow into responsibilities with efficiency and enthusiasm.
Overview
5
5
years of post-secondary education
Work history
Crew team member
Jhonny Rockets
Preston, Lancashire
10.2024 - 03.2025
- Participated in team briefings for effective communication and understanding of daily goals.
- Managed food preparation tasks, resulting in timely delivery of orders.
- Assisted in stock inventory management for streamlined operations.
- Handled cash transactions, ensuring accuracy at all times.
- Resolved customer complaints promptly, enhancing brand reputation.
- Adhered to food safety legislation whilst preparing dishes.
- Prepared meals for efficient kitchen operations.
- Maintained cleanliness in dining areas for enhanced customer experience.
Education
GCSEs - Worked towards qualifications
Broughton Hall Catholic School
Liverpool 09.2019 - 07.2024
Skills
- Effective upselling
- Target achievement
- Financial transactions recording
- Flexibility in schedule
- Adaptability to different customers
- Electronic payment systems
- Cash handling
- Complaint management
- Customer Service
- Refund and exchange processing
- Stock management
- Order processing
- Customer engagement
- Conflict de-escalation
- Sales and upselling techniques
- Punctual and reliable
- Customer care
- Retail customer service
- Positive attitude
- Customer support
- Patience and empathy
- Driven and self-motivated
- Selling techniques
- Customer enquiry handling
- Till and cash handling
- Cash register best practices
Affiliations
- A keen author, poet and artist.
Accomplishments
I am a multidisciplinary artist and writer with a strong passion for creative expression. As a published poet and the author of two novels, I explore themes of identity, emotion, and human connection through both written and visual work. My artistic practice spans writing, illustration, and mixed media, and I approach each project with curiosity, originality, and a deep commitment to storytelling.
Timeline
Crew team member
Jhonny Rockets
10.2024 - 03.2025
GCSEs - Worked towards qualifications
Broughton Hall Catholic School
09.2019 - 07.2024
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